I'm trying to scan a document and it says "No Scan Options. Refer to device documentation." It will not scan. What do I do?

Hi,

Please click the below link for detailed step by step troubleshooting assistance.

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Regards
Riztech

Try using widows paint. Look in windows accessories off the start program menu. If you open windows paint, look for open file from "Scanner or Camera". Most likely you can get the scanner to work again in Vista. Otherwise...try Vuescan scanner software. I think you can get a free trial period online and it should also work. You'll have to pay for that if you like it.

if it is XP, then click on start , then run , in run type wiaacmgr.exe and hit enter, try to scan.

In vista and windows 7 , replace run with start search box.

Dude. Try this

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=3204785

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+5610+All-in-One+Printer&ctry=us&method=prodFinder&search=0&submit.y=7&submit.x=10&opname=HP+Officejet+5610+All-in-One+Printer&qry=%26quot%3BNo+scan+options+--+refer+to+device+documentation+to+troubleshoot&sni=441125&dlc=en&lang=en&&uqry=%22No+scan+options+--+refer+to+device+documtation+to+troubleshoot
This is the trouble shooting link for your issue.They didn't have a predetermined answer and suggested you contact them.There's a blacked out box that says "Contact HP",it's live help.It works,I've used it!Good Luck!

try installing this with your anti virus disabled scanner drivers have a way of not getting installed because of anti virus programs it helped with mine

You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.

Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en