Printing works fine, but every time I try to scan the following message, "Unable to create a work folder on the current disk, therefore the work folder will be returned to the default location". I have tried to copy the install folder from the cd to my hard drive, as suggested by someone else on this site, but am still having no luck. I am trying to install on my imac, OS X 10.5
"unable to create a work folder on the current disk"
possible solutions:
-highlight the application then do "command+i" permission should be set to read/write.
-run repair disk utility. check for any permission errors.
-try a different admin acoount then reinstall the software
-call Mac - honestly it's an OS issue
Having exactly the same problem with an Epson SX515W. Did you solve it?
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No, haven't solved it and have made it worse by trying to download software. Now it won't scan or print :( I am waiting for my neighbour, (very good with these sorts of problems) to fix it. If he does, then I'll let you know how. My mum also had same problem (not being able to scan) but one day when I was there and she was showing me, the bloody thing worked!!!!!
I had the same problem on Windows 10 with an Epson WF Pro 4730 All-in-One. Epson tried to tell me it's an OS problem, but it isn't.
In the attached image you'll see the Epson Scan 2 interface. Click the gear-shaped icon at lower left to access the Configuration dialog. On the General tab, there's an option box that lets you select the "Work Folder" (really you only get to select the drive on which it's created). I changed the default "C" drive setting to "D" (which is where my Temp folder is located) and the error message went away.
Remarkably, nobody at Epson Support seemed to know anything at all about this, and it's not documented in their enormous User Manual for this printer.
Obviously your system may be different from mine, and you may be running a different version of Epson Scan than I am. Still, maybe this will help you solve your problem.
Here's the Config Dialog I mentioned above.
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