I got a new Sentry safe. I cant find my instructions but i got my numbers to get in. how do i enter my numbers. its a twist knob.

Sentry made safes with 3- and 4-number combinations. The pattern is related to the left/right/left but you have to spin the dial more than 360 degrees on some numbers in the combination. The pattern to unlock the safe for the 3- number combination models is: turn the knob to the left so that 0 passes the pointer three times before you stop at the first number. Turn the knob to the right and stop the second time that the pointer aligns with the second number. Then turn the knob to the left again and stop the first time the third number lines up with the pointer.

For the 4-number combination safes, you start turning the knob so that 0 passes the pointer four times before you stop at the first number. Turn the knob to the right and stop the third time the second number aligns with the pointer. Turn the knob to the left again and stop the second time the third number aligns with the pointer. Finally turn the knob to the right and stop the first time the final number aligns with the pointer.

Sentry has the manuals for many of their safes on their support site: https://www.sentrysafe.com/support/product-manuals . The direct link to the manual for the 1310 is currently https://cdn.masterlock.com/sentrysafe/resources/pdf/manuals/Sentry-SLS-Old-Models-Instructions.pdf .

I hope this helps.

Cindy Wells

a1 locksmith Burlingame advised me you can not change the factory code as it is burnt into memory. but you can enter a new user code sentry safe instructions at the bottom of this page

Did you try changing the batteries sentry safe battery installation instructions at the bottom of this page

Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

I finally ignored the poorly-written instructions for programming a personal code and simply entered the factory code first and then pressed the prog/enter code button.  The safe opened.  The instructions tell you to push the prog/enter code first and then enter the factory code or personal code to open the safe.  Wrong!  Do it my way should this problem happen to you.

http://www.sentrysafe.com

look instructions are located link above.

mj

To retrieve your lost sentry fireproof safe combination. First, find your safe's Model and Serial Number. The Serial Number is printed on the small label on the right side of safe (on paper tag near hinge) or under handle. As this information is confidential a valid credit card and email is needed to verify a customers name and address
sentry safe combination archives searches. Do come with a service charge although it's definitely cheaper then buying a new home electronic sentry fireproof safe.
A good locksmith should be able to help you with the dialing programming instructions and lost Sentry Safe Key Replacements

To retrieve your lost sentry fireproof safe combination. First, find your safe's Model and Serial Number. The Serial Number is printed on the small label on the right side of safe (on paper tag near hinge) or under handle. As this information is confidential a valid credit card and email is needed to verify a customers name and address
sentry safe combination archives searches. Do come with a service charge although it's definitely cheaper then buying
a new home electronic sentry fireproof safe.
A good locksmith should be able to help you with the dialing programming instructions and lost Sentry Safe Key Replacements.

i have the combination numbers but no further instructions. can you help?

Also make sure you are executing the combination in the right steps... For mine (a three-number combo), these are the steps that work:

* turn the knob to the LEFT, pass 0 at least THREE times and stop at the first combo number
* turn the knob to the RIGHT, pass 0 ONCE and stop at the second comb number
* turn the knob to the LEFT and go directly to the third combo number (do not pass 0, do not collect $200)