Verbatim usb500 external hard drive, shows in device manager as ext hard drive and workin bg properly however i can not access the hard drive at all. it does not show up ion my computer
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the drive did not actually fall, there is a good chance you just damaged the USB port. The jolt could have detached it from the circuit board. The case holds a normal hard drive and can be removed and placed within another case or a dock.
You need to assign a drive letter for it to show up in Windows.
Right click on My Computer, click Properties. Then go to disc management, and right click on your external hard drive, and click Assign Drive Letter, and choose a letter and it will show up in My Computer.
Good luck!
you may have to go to disk management and format the drive first. go to start > right-click on computer > select manage. this will open computer management. go to disk management on the left pane. you should see the verbatim drive as unallocated space, right-click on it and format the drive as NTFS quick format.
Go to Control Panel - Administrative Tools - Computer Management Then go into Disk Management. Hopefully you will see a drive with a capacity of about 480 GB (plus or minus), that's your disk. Right click on it and select change drive letter and change the drive letter to something that isn't in use. If that doesn't work or it doesn't show up, go into the Device Manager from the Computer Management screen and see if there is anything under disk drives with a yellow or red symbol next to it. If so, right click it, select uninstall, then unplug the disk drive and plug it back in.
Under DISK MANAGEMENT, you should see the 500GB drive.
Does it show as "formatted" (FAT32? NTFS?) or as "unformatted" ?
If "unformatted", then right-mouse-click on the drive, and 'format' it, and assign it a drive-letter.
Connect the external drive.
Open 'My Computer'.
One of the icons should be associated with the external drive.
Double-click the icon to "open" the external drive, to show the files/folders on the drive.
Plug it in one of the usb ports of your computer. Check if the external hard drive has a power button.
Normally, something will pop up on the screen asking you to install the software that came with it.
Follow the instructions and you may now use the external drive as your back up drive.
The brand of your HD is Verbatim, so it should not show up as Toshiba in the Device Manager. Your computer is detecting another device.
Please do not rely on the Device Manager, you have to check the Disk Management instead. If the HD did not show up in the Disk Management, try connecting the HD into another USB ports of the problem computer. It could only be the USB ports of the problem computer is bad.
How many computers do you have? If you have 3 PCs and only one computer is having a problem, then you might need to update the USB driver of the problem computer.
×