My guess... it's not reversing entirely. The machine controls fabric direction by changing feed dog height. Try manually moving feed dogs down then back up. See selector lower left front or consult manual.
https://www.manualslib.com/manual/508749/Singer-9910.html
If moving feed dogs doesn't correct the issue, remove hook, bobbin, and needle plate. Look for fabric debris, thread, and broken needles. Clear area with a vacuum
SOURCE: Buttonholer operation
push the lever back, look at your manual and you will see what I mean. Read the manual and watch the dvd and you will see what you are doing wrong.
SOURCE: Singer 9910 will NOT stitch
I have a computerized machine also, when I start to do a buttonhole my machine it beeps & gives me a error message BL. which means I forgot to pull the buttonhole lever down again
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