I have a steelcraft wall safe. I cant get the knob to turn. The door is open but, Its stuck in the locked position. I have lost the key but know the code. What can I do to fix this?

If you have lost or forgotten the unlock code, find the serial number of the safe, proof that you were the one who bought it, and contact Steelcraft's service department. They may be able to tell you if there is a factory default code on it.

The only way should be asking for a copy at the site where you bought your safe, with a proof of your purchase. Actually, something similar happened to me, with a security lock of my home; lost 3 keys, remained only one and keys can't be copied so I got additional copies from the door-lock manufacturer after I prooved I'm legitimate owner.

Turn the knob as if to open the safe and hold in this position with a bit of pressure. Slap the top of the safe hard.

I did this on my own safe. Different brand but you can try. Somewhere on the door , look for a latch or pin or rod that you can push in.These are usually triggers that allow the lock to turn only when the door is closed. Somehow, you have locked it with the door open (as I did). Press in any of these and try turning the lock. It will be tricked into thinking the door is closed and allow you to turn the key. Good luck

You have the lever that goes from the key cylinder part of the lock through the striker portion of the locking assembly turned part way, either in the wrong direction or not turned enough in the right direction so if you take the inside portion of the lock off and pull the outside portion out of the door and rotate the lever to its proper position and then put if all back together in the correct sequence it should work properly.

Find a dealer in your local phone book that services safes. They are the only ones who can buy parts.

I found this instruction elsewhere on this site ( thanks to pctuneup191):
pctuneup191


PROCEDURES TO CHANGE THE COMBINATION OF SIMPLEX 1000 SERIES CIPHER LOCKS


1.) ENSURE THE DOOR IS OPEN.


2.) INSERT THE DF-59 CONTROL KEY INTO THE COMBINATION CHANGE PLUG ASSEMBLY (ON THE BACK OF THE DOOR) AND UNSCREW THE CYLINDER BY TURNING THE KEY COUNTERCLOCKWISE.


3.) TAKE THE CHANGE PLUG ASSEMBLY COMPLETELY OUT OF THE DOOR.


4.) TURN THE OUTSIDE DOOR KNOB CLOCKWISE ALL THE WAY UNTIL IT STOPS, THEN RELEASE THE KNOB.


5.) PRESS IN THE EXISTING COMBINATION FIRMLY.


6.) INSERT THE SPANNER WRENCH IN THE COMBINATION CHANGE SLEEVE. IT SHOULD INSERT AT THE NINE O'CLOCK POSITION.


7.) TURN THE SPANNER WRENCH GENTLY CLOCKWISE UNTIL IT STOPS AT THE 12 O'CLOCK POSITION. NOTE THE NOTCHES IN THE COMBINATION CHANGE SLEEVE MOVES AS THE SLEEVE IS MOVED.


8.) TURN THE SPANNER WRENCH COUNTERCLOCKWISE BACK TO THE NINE O'CLOCK POSITION UNTIL IT STOPS. REMOVE THE SPANNER WRENCH.


9.) TURN THE OUTSIDE DOOR KNOB CLOCKWISE (ALL THE WAY, UNTIL IT STOPS), THEN RELEASE.


10.) INSERT THE NEW COMBINATION BY PRESSING IN THE BUTTONS. USE AT LEAST three numbers and a maximum of five.


11.) TURN THE DOOR KNOB CLOCKWISE ONCE, ALL THE WAY, UNTIL IT STOPS. HOLD IN THIS POSITION AND CHECK IF THE LATCH IS RETRACTED.


12.) RELEASE THE DOOR KNOB.


13.) TURN THE DOOR KNOB CLOCKWISE ONE MORE TIME TO THE STOP POSITION. AT THIS POINT, THE LATCH SHOULD NOT RETRACT UNLESS YOU USE THE NEW COMBINATION.


14.) REINSERT THE CYLINDER INTO THE BACK OF THE DOOR BY SCREWING IT IN CLOCKWISE WITH THE DF-59 CONTROL KEY (DO NOT OVERTIGHTEN!)


REMOVE THE KEY.

A Df-59 key can be purchased at this site:

http://absupply.net/kaba-access-control-lock-1000-series-key-df59.aspx

Good Luck!

I need an instruction Manual for a Nutool sf20 safe

Take the single screw off of the entry pad and remove the cover plate. Using the key that came with the safe, unlock the safe. Now, look for a little red button on the inner hinge. Push it in and you will note the yellow led on the the front of the safe turns on. Now, enter a 4 digit code of you choice. This is automatically saved and is the new 4 digit code you press to open the safe.