SOURCE: keyboard is locked
Does the problem occur outside of the operating system? For example, can you use the keyboard to enter the BIOS on boot up or if you are using Microsoft Windows, can you press F8 on the keyboard thereby causing the Microsoft Windows Boot Menu to appear?
If the keyboard does not function outside of the operating system, the problem is a hardware problem. If that is the case, you may need to reseat the keyboard cable on the motherboard. Maybe the keyboard cable has come loose.
If the problem is hardware related and reseating the cable does not fix the problem, you may need to replace the keyboard.
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