Voyager electric scooter scooter does not drive when gas pedal is pushed down. Power is on and scooter is on full charge

Hi check if freewheel lever is in drive if scooter moves when u push it it's in freewheel push lever into drive
also check overload switch push the white button on the cowl c photo.
if you're computer has timed out this will shut down power remove key for a few minutes.
cheers

Are you losing battery fast with your electric scooter? What a pity! It should have been hard for you to run out of juice in a middle of a commute or lose steam just when you are about to have fun. Such is the downside of electric scooters, electric cars, electric motorcycles, and electric mobility devices that are powered by rechargeable battery. They seem to have the power of a flashlight, but as rechargeable devices, they should have more power than a flashlight. How could you be losing battery fast? You now at least relate to other motorists whose vehicles give away in the middle of the road, and without a refilling station or repair shop in sight.

Why you're losing battery fast

Why is your electric scooter losing battery fast? Something might be wrong with the battery pack or that something in your unit is rapidly depleting your power source. Maybe your charger is defective or not powerful enough to charge your e-scooter. Or the way you operate your unit over certain terrains could be the reason why your unit is losing battery fast. You cannot just say your retailer have sold you an e-scooter with a defective battery.
Done charging but your electric scooter does not start? What if it has no power at all? Think your e-scooter has been properly charged? There might be a broken or loose connection or two in your unit.
Limited power for short distances only? The battery could be faulty or has incomplete charge cycles. Or you either have a defective charger or an old battery. As a battery ages, its capacity decreases, as you should know. If you have the same battery for years, there is no wonder why your e-scooter is losing battery fast.
Charging done for the full required time (usually 6 to 8 hours), yet the electric scooter is still not indicating a full charge? You may have a faulty charger or a bad battery. You should also be wary about a battery that charges faster. If it takes long for an electric car to fully charge, how much more an e-scooter? Anything could be behind your unit losing battery fast.

Battery information

When you buy an electric scooter, be it be a two-wheeler or three-wheeler, always check the specs of the battery pack. Pay attention to the battery voltage and amp hours (AH), not just the chemistry (lithium-ion, sealed lead acid, or lithium-polymer).
Batteries of e-scooters are typically configured in 24V, 36V and 48V. Higher voltages e-scooters are generally faster, but there are factors that could affect performance, notwithstanding battery power, such as rider weight, terrain, and the efficiency of the unit's motor and drive system. One or two of these factors could be behind your e-scooter losing battery fast.
AH is as important as voltage. AH is the measure of battery capacity, an indicator of an electric scooter's range.
One three-wheel electric scooter (on a 300W motor) goes 12 mph and travels a maximum distance of 15 miles per charge of a 36V 7AH battery. Another three-wheeler (on a 250W motor) attains a top speed of 12 mph and a maximum range of 28 miles per charge of a 48V 10AH battery. A two-wheel electric scooter (1000W motor) goes 24 mph and has a maximum range of 10 miles on a single charge of a 36V (three 12 V) 12AH battery. Another two-wheeler (350W motor) has a 36V 10AH battery that ramps up a maximum speed and range of 18mph and 15 miles, respectively, on a single charge. Different electric scooters, different battery specs, different performances. Results may vary.
Knowing your e-scooter's battery (and the other components) is knowing your e-scooter well. That way you will have an idea why your unit is losing battery fast-and how you can troubleshoot it.

How not to lose battery power quickly

As owner, you can do preventive maintenance to avoid losing battery fast and ensure optimal performance of your electric scooter.

• If your e-scooter has no power after a required full charge, check for any broken or loose connection. Remove the top or deck to reveal the wiring. Inspect the battery pack, switch, brake lever, throttle, and controller. Unsure? Take your unit to the retailer or service shop for check-up.
• Give your battery a full charge. This will help your electric scooter avoid losing battery fast. Most batteries of e-scooters take up to 8 hours for a full charge. However, do not overcharge for more than 12 hours as this could possibly damage the battery. Charge your unit according to the required duration as specified by the manufacturer.
• You can prevent losing battery fast by simply replacing it. Replace battery if you begin to notice a gradual decline in charge life. Moreover, replace an old battery with a new one.
• It is also possible that newly installed batteries could rapidly lose their storage capacity. Have a licensed technician perform a battery test to determine current capacity. Avoid losing battery fast with professional assistance.
• Don't leave battery uncharged for a long time. Any battery that is left uncharged for over six months becomes defective. You won't be able to successfully recharge a battery that is left uncharged for months. Charge before storage, and when in storage, charge every 30 days.
• How to know if your battery is getting charged? Check for the indicator light on the charger. If it does not illuminate, battery is not getting charged. Get yourself a new charger.
• Test your charger's output Voltage with the use of a multimeter. The output voltage should be a few volts above the charger's rated voltage (24V, 36V, 48V). If output voltage is zero or below the rated voltage, charger is defective.
• Faulty charger port could be another reason why your electric scooter is losing battery fast. Test your e-scooter's charger port by plugging the charger into the port. Look for an illuminated indicator light on the charger. If indicator light illuminates once the charger is plugged into the e-scooter, this means the wires and wiring connectors going to the charger port are in good condition. The charger port is working properly.
• You can also perform a battery test while operating your e-scooter to see how it is losing battery fast and how long the battery lasts. Give your battery a full charge first, and then drive at full throttle on flat terrain. Most e-scooters will have a range around 30-50 minutes on flat terrain. Battery is already worn-out and in need of replacement if it lasts less than 30 minutes.
• Another way to check if your e-scooter is losing battery fast is to test the battery voltage, same way you test your charger's voltage with the use of a multimeter. The battery should be above its rated voltage level even if it has been in storage, has been driven or fully discharged and sits for a few minutes. If not, battery may be worn-out or defective. This calls for replacement.
• Do not attempt extreme stunts with your electric scooter or risk losing battery fast. Though many e-scooters are durable and built to support heavy weight, the metal frames, wheels, and other components are unable to withstand extreme riding activities.
• Do not drive e-scooter over water or else your unit will start losing battery fast due to battery's contact with water. If you do ride through water, dry unit and battery completely before storage.
• Do not drive over uneven or rugged terrains. Though some e-scooters are designed for off-road use, uneven or unpaved surfaces can still cause stress on the parts and components. Drive without care over challenging terrains and your electric scooter will start losing battery fast.

After 10 to 12 hour charge, unplug the charger, make sure the freewheel lever is in drive mode, you will know if it is because you have a hard time trying to push the scooter. Turn it on and try to drive if the meter goes to above the middle on the meter, it should ok, but, if the needle goes to red right away time for new batteries. Will need more info to go any farther. or you could go to www.strege.com/BlueDoc it is an app to help trouble shoot scooter problems.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Things to check: Drive/Free wheeling switch, brake release lever (this activates an internal micro-switch that enable power to the drive system, battery box connectors (condition of contacts - corroded, missing, loose. etc.); main control cable (corrosion. lose or missing pins, etc). If all these are OK, could be controller or drive control potentiometers (speed, forward, backward) on the handle-bar (tiller).
Good luck!

Either the hill is too steep of a grade/incline, the weight of the rider is more than the scooter is designed to carry, or the battery does not have enough power. If the batteries are old or have not been maintained properly, they may not be getting a deep solid charge that is needed to operate on hilly terrain. This is indicated when the batteries show a full charge, and then drop off quickly after a short period of use. Make sure that you are not exceeding the recommended weight limit for the scooter and that your batteries are less than 2 years old. Inclines of more than 5-6 degrees are typically not recommended for safe operation.
I hope this information is helpful to you, good luck!

Hello, it sounds like you may have a few issues going with this scooter. Due to the age of the scooter, my first guess is the batteries. It sounds like there is enough power for the auxilliary systmes but not enough to power the scooter. Sometimes when a scooter sits for a while the gel inside the batteries will oxidize and prevent then from taking a full charge. The charger registers a full charge, but instead of being full of power, the batteries are full of crud and need to be replaced. Take the batteies to Auto Zone or somplace that can test them for free with a volt meter to ensure they are at the manufacturer's guidelines; probably 12 v, 33 amp.

If the batteries are good, the freewheel is in drive and the scooter still won't move, it may be a wiring problem or the motors may have siezed up. Check the wiring connecting from the accelerator/wigwag/controller to the motor to make sure they are talking to each other. If that is OK, the motors may have rusted or siezed up on the inside from sitting so long, which may be the reason why the scooter can't be pushed- the axle is locked up.

I hope this information is helpful to you- good luck!

First of all,

Make sure the freewheel lever is unengaged (up or down ?) , this can be tested by pushing the scooter forward , you should hear gearbox clunk,(Freewheel not engaged) Not all scooters sound a alarm when freewheel is engaged.

is the power indicator working okay,

Does the Wig Wam move freely, the thumb throttle part,

Check under the seat to make sure you have not blown or tripped the fuse, if it's a switch simply pressing the button will sort it, if not check the two prong fuse ,

you may also have some reset buttons on the stem so look out for them.

Now let me what you tried

Regards
GeWiz.

Always check the battery connections first because too many times it is a loose connection or battery bolt. it would happen more if you drive it a long distance, or up a hill and the controller over heats or if you are hitting a bump. when the controller cools down it drives again.

A small tip here - bigger is better. The large diameter wheels clear gaps in concrete or pavement that would hang up a skate wheel or a scooter with smaller wheels. Most electric scooters also handle well in gravel and small terrain features. We don't recommend slamming electric scooters into a curb to get over it like some people do with their bike. This could result in damage to the electric scooter. Simply Ollie up a curb and keep going.