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My HP pro200 color printer is showing ready 2 download on the printer screen, no other button is functioning it is just showing ready 2 download I can't just run any other operation on it to even clear the error, please help me

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6 Suggested Answers

Anonymous

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Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 35 Answers

SOURCE: Machine shows "Paper Jam" error

There is a paper senser present in the paper lifting area. That part of your printer is not working properly. Replace that part and then try

Posted on Sep 20, 2007

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Anonymous

  • 359 Answers

SOURCE: HP PSC 1410 When I switch

Please work with me through this as it may be a fairly lengthy troubleshooting process. While we may hit the problem on one of the first tries, it may take several back and forth communications to narrow down the source of the problem. I may also need additional information regarding your operational environment to identify the issue. The majority of this response to your issue presumes that you are utilizing Windows OS on your PC, and although there are many similarities between XP & Vista, there are also many differences. This has been prepared, at least initially, with Windows XP in mind. Please advise if this is incorrect. Further, if your issue is not resolved, please provide the service pack level (SP) of the OS you are using. (Have you installed XP SP3 or Vista SP1, and if you are on Vista, which version?)

Typically an "E" would be seen (indicating an error) on the button related to copies (the third button) rather than the second. The second button, which should evidence a circled X on the printer overlay above, is generally known as "Cancel" or "Reset". The fact that an E is displayed here may indicate either a rather simple issue, or an extremely complex one. Additionally, if there is an error with the basic printer functions, there should/could be additional lights or messages displayed - are there or have there been any?

First, have you attempted these basic troubleshooting tasks? (I have listed them, rather than continuing with a long list of "Have you..." questions.)

  • Pressed the button to clear the error, as it is for canceling operations in progress or resetting the printer?
  • Double-checked all connections - specifically the USB connection between the printer and the PC?
  • Verified that all ink cartridges are properly placed and functional? You could print a test page to ensure that this is not an issue, if the printer will work without the PC.
  • Made certain that the paper type setting agrees with the type of paper in the printer? A conflict can cause the printer not to function.
  • Attempted to use the printer attached to another USB port, another PC, or switched USB cables to eliminate the possibility of USB communication trouble?
  • Had any type of paper jam recently, as minute amounts of paper stuck inside the machine can wreak havoc?
  • Restarted the PC with the printer turned on? If the system tray icon was closed inappropriately, restarting the PC can clear this.
  • Ascertained that the length of the USB cable is less than 3 meters, as this is the limit for USB to function properly?
Was there any issue with the printer the last time it was used? How long have you been using it, and have you had other problems previously? Has anything been done, either to your PC or your printer, since it was last successfully used, such as a change in location, connected to new PC, upgraded software for PC or printer, changed the driver, etc.? Do you use the HP Image Zone or HP Solution Center software? Either can provide additional information regarding status of individual items.

Have you attempted to make a copy, for instance, without using the PC? This one basic task would tell us a great deal about whether the problem resides primarily with the printer itself, or with some interaction between the printer and the PC.

Finally, as I have given you quite a list of "to do" items here, I will stop for now and await your feedback. If you will post back to this solution, I will receive notification by email and can return to assist you further. One last thing, though, is that you should verify that all necessary updates have been downloaded and installed, particularly if all of the above items have had no effect. The link to the XP page is: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=441115&lang=en. If you are using a different OS, go to this page and choose the proper OS: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441115&lc=en&cc=us&dlc=en&submit.y=2&submit.x=7&lang=en&cc=us.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Posted on Sep 13, 2008

Anonymous

  • 1 Answer

SOURCE: HP PSC 750xi - Incorrect color printer cartridge installed error

I had this same problem and by a luck I fixed it. Not sure if the method to the madness had anything to do with it, but I'll put it down in the order that I did everything. 1. reset to factory defaults 2. pulled all cartridges out. it prompted me to put color in first, then black. message was still blinking so i took out color and put it back in again. 3. i did the partial reset by holding down cancel and left arrow while i unplugged/replugged the printer. 4. no the printer started displaying "remove and check color cartridge" (or something to that degree) 5. i took out color cartridge, cleaned the contacts with water on towel, and replaced cartridge. 6. same message still being displayed, but it allowed me to print a maintenance report. so i then cleaned cartridges and aligned cartridges through standard menu. 7. msg still being displayed, so i turned off/on printer again. this time it came back up with no message at all. 8. printer now works
hope this helps and works for ya'll too!

Posted on Mar 30, 2010

jsmith80

  • 48 Answers

SOURCE: My hp color laserjet printer

49 errors are usually related to the jet direct network card which may need to be replaced. But if only happens from one user or when printing one particular document or from one particular program then you may have a driver or software conflict.

Posted on Aug 31, 2010

tballone

tballone

  • 126 Answers

SOURCE: hp clj cm1312 mfp firmware

You will need to apply the firmware to the machine. I've attached the link to hp site for you to download the firmware file as well. Below the link is the directions on how to accomplish this, as well you can see the same directions on via the link provided

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3558903&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=t2-85206-1

Firmware Update Notes:

  1. The Firmware Update Utility uses the USB connection to the printer.
  2. The HP Color LaserJet CM1312 MFP print driver software must be installed prior to using this utility.
  3. The HP Color LaserJet CM1312 MFP printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
  4. Depending on the processor speed of your PC, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the PC screen completes, this is normal.
  5. Once the update process has started, do not use your PC for any other activity until the process is complete.
  6. Do not power cycle the product or the PC until the firmware update process is complete.
Process:
  1. Download the flash firmware updater file from HP.com to the PC desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the file CM1312_MFP_Series_FW_Update-20100616.exe flash firmware update utility file. An HP firmware update window will open.
  4. Select the appropriate CM1312 MFP driver in the dialog window. If you assigned a different name to the HP CM1312 MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the PC during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Printing Document - Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
  9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
  10. If it is desired to verify the update, use the control panel reports menu under setup to print a configuration report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20100616

Posted on Oct 20, 2010

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I Purchased NEW THIS PRODUCT HP LASER JET PRO 400


default must be no password , here are the steps to reset the printer
NVRAM reset for the HP LaserJet 400 colorMFP M475dn (Confirmed functional) 1: Print configuration page before beginning reset
2: Disconnect all cables except for power
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1 Answer

Printer displays "ready 2 download"


No download, dont do it.

Printer
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unless you want to use original cartridges forever.


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My HP color LaserJet 2500L printer will only print yellow or black. All the toners are good and the machine has been re-calibrated and cleaned but it will not print full color


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If this does not work the formatter board is damaged and it will need to be replaced.

you can also try doing a hard or reset or nvram:
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Al
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Al
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Regards,
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