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Gabriel Christopher
Gabriel Christopher Posted on Jan 08, 2020
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Please help. My hp dc7700 when i boot it, it just starts counting the memory up to 2040MB and then shows Smart card Authentication Smart card reader not present.

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Larry Ng

Larry Ng

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  • HP Master 14,563 Answers
  • Posted on Jan 17, 2020
Larry Ng
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Did you buy it like that>? locked out. or just happened one day.
did kids play with it, if it just happened.
we can't guess the full story, and matters on all security features.

must be a stolen PC.? as he refuses to answer simple questions. (history)
the smart card read is just for that to block anyone stealing PC from gaining access to it.

that is IT'S PURPOSE. !!
this has nothing to do with WINDOZ
it is BIOS feature, and if you cant get to BIOS
only the maker can help you.
HP.com
is the maker
they have forum and contact number, fixya is not HP.com FIXYA has no back door, security unlock methods or tools and are all IIllegall now.
good luck unlocking it, call HP.
HP designed, made it and sold it and SUPPORT IT.

ChinthakaJ

ChinthakaJ

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  • Master 943 Answers
  • Posted on Jan 08, 2020
ChinthakaJ
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Whats the windows os version? if you can go to bios settings then you can disable the Smart card Authentication.

Testimonial: "Windows 7 But the problem is that i can not even boot to windows. It only counts memory and finally comes with a blue screen saying SMART CARD AUTHENTICATION SMART CARD NOT FOUND"

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hatchet363

Larry Ng

  • 14563 Answers
  • Posted on Oct 16, 2017

SOURCE: "smart card authentication smart card reader not present " my hp xw4600 workstation shows me that msg it freezes the boot I did reset the on board battery but nothing changed , I have no smar

Sultan Muhammad wants more answers to this question


that means your BIOS has this feature/option, mine does not.
and when you see that error it tells you , your BIOS has the lock feature, and in your BIOS you can turn it off. FOR SURE.

the free service manual covers this. lost that?
RTM read the manual, it's free 100% to read.


http://h10032.www1.hp.com/ctg/Manual/c01694939.pdf

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I've got a dc7800 Small Form Factor system. After less than a second, a blue window"smart card authentication" and below that, "smart card reader not present".
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I've got a dc7800 Small Form Factor system. After less than a second, a blue window"smart card authentication" and below that, "smart card reader not present".

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