I have a schlage be365 lock. Keypad works great but the key for manual overide wont go into slot. Checked and theres nothing foreign in the slot

SOURCE: how to change the battery on my BE365-CAM-716 Schlage Keypad Deadbolt

Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.

SOURCE: my schlage BE365 will unlock but will not lock

your password be365 will be unlocked

SOURCE: Schlage electronic keypad lock doesn't work

I have the same/similar problem. I called the company 888 number. The customer rep promised to send me a new one. good luck

SOURCE: How do I get the Schlage #BE365 lock to lock ? I

This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspxThen scroll down to this heading on that page:
Electronic Security-Keypad Deadbolt BE365
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number that you need to reprogram the lock. This installation video (second item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery!
The seventh item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

Good luck!