The only batteries are in the docking station. If the remote is attached to the docking station, take that off and set it aside. Next, carefully lift the docking station up and out from the mounting bracket. Look at the back of the docking station, push the two tabs outwards (away from each other) simultaneously to open the battery compartment cover. Replace the batteries (4 AAs) in the correct orientation. Reinstall the cover. Then replace the docking station on the mounting bracket and put the remote back on the dock if desired.
These directions are shown in the Homeowner's Guide (without the service parts) available on the product page: https://www.us.kohler.com/us/veil-intelligent-comfort-height-skirted-one-piece-elongated-dual-flush-toilet/productDetail/toilets/1120267.htm . Scroll down to the Installation section to find the link to the document. The current link to this guide is https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1226974_5.pdf .
I hope this helps.
Cindy Wells
SOURCE: How to adjust water level in tank---Kohler Wellworth toilet
please make sure the water is off!
the fluid master has a slip ring at the bottom of the float base it pulls up then you can adjust the float up or, down and, snap it back down.
at the top of the float you will see a cross-headed plastic bolt; this is adjusted for fine level control using a large conventional philips screwdriver.
SOURCE: i have a kohler model
Try adjusting the float level. The float is what tells the toilet to stop filling. If the float is set too high, then water will just go down the overflow tube and never be able to get to the level it needs to turn off.
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