How to find a missing personal folder in Microsoft Outlook?

Inbox repair tool(scanpst) is the best tool that can be used when you are finding any difficulties to connect your inbox folders or pst files or it is reporting that your Inbox folders or Outlook PST file may be damaged in Microsoft Office Outlook 2000 (or higher).Scanpst is a tiny tool installed by default when installing Microsoft Office 2000 or higher.

PST files or Personal Folder Files are used by Microsoft Outlook for storing Outlook data, including mailbox files, email folders, contacts or any other personal data related to Microsoft Outlook.

By default, Microsoft Outlook stored these PST files at the following location:

"C:Documents and Settings\USER_NAME\Local Settings\Application Data\Microsoft\Outlook",

where USER_NAME is your Windows logon name.

The default PST filename for your active mailbox is Outlook.pst, while the archive file is stored as archive.pst.

"Before doing any types of repairing pls keep a back up of the pst files"

Using Inbox repairing tool

By default, Microsoft Outlook will install the Scanpst.exe file within your Program Files folder, in 'C:\Program Files\Common Files\System\MSMAPI1033'.

If you can't find the Inbox Repair Tool, you can download it from here then copy it to the above folder.

Make sure Microsoft Outlook is not running when you try to run the Inbox Repair Tool. When starting it, you should see the following screen:



If you get an error message like the following one:


then make sure you copied the Scanpst.exe file to the right location. If you still have problems running it, then search your hard disk for a file named "CNFNOT32.EXE" then run it: it should unpack and copy the Scanpst.exe file to its default path ('C:\Program Files\Common Files\System\MSMAPI1033').

Once you started the Inbox Repair Tool, use the Browse button to select your personal PST file. Remember, its default location is "C:Documents and SettingsUSER_NAMELocal SettingsApplication

DataMicrosoftOutlook",(It can be vary depending on how where you configured the pst files). where USER_NAME is your Windows logon name. Then click on the Start button. When the scanning process is done, you should see a notification screen like the following one:




Make sure you mark the checkbox for making a backup of the scanned file, then click on the "Repair" button. When this process is done, you should be able to properly start Outlook and use your recovered personal Outlook folders