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Jim McDaniel Posted on Dec 23, 2019
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My Kenmore washer control panel is unresponsive to any button pushing or attempts to enter the diagnostics mode. Any suggestions for reviving my washer would be welcomed. See more detail below.

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Michael Thomas

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  • Kenmore Master 3,056 Answers
  • Posted on Jul 21, 2020
Michael Thomas
Kenmore Master
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Hello and welcome to fixya
There is a series of easy steps to determine if the motherboard is bad ok?
1st unplug the machine for 30 min then after the 30 minutes is up press and hold the start button for 30 seconds this released any esd in the mother board and plug the machine back in then wait 5 min then press the start button and see if you hear any clicking sounds if not you have a pretty good chance there is a short in the motherboard other wise yes the unit will click and go into the settings you have
also what you can do is to press and hold the cancel button it should go into the drain/spin mode if it does let it do it then try to run the machine as normal after this ok?
Please let me know what happens ok i can still help with this
Best regards Michael

5 Related Answers

tzweeb

Tom Zwiebel

  • 318 Answers
  • Posted on Jan 06, 2009

SOURCE: push start button on control panel - machine does not start

only 2 things can cause this.
1 the control is set to lock out mode. just hold the lock button for 5 seconds and it should go back to normal mode.
or 2 the controls user interface has an internal failure. its the part that has the switches and tells the computer what to do. either way call whirlpool and see if its still covered by their warranty.
of yeah and the 3rd thing is you have no power to unit. make sure the outlet is good by trying something else in the same outlet, like a light or hairdryer.

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Anonymous

  • 1 Answer
  • Posted on Apr 19, 2009

SOURCE: a problem has been detected with this unit i need know how to enter my Service Mode Diagnostics

same thing on mine a problem has been detected with this unit. I dont know what to do with it. [email protected]

Anonymous

  • 188 Answers
  • Posted on May 04, 2009

SOURCE: clean light blinks 7 times continuously

If the clean light flashes 7 times, pauses, then repeats...

When the dishwasher doesn't sense a water temperature increase, it stops working and locks the functions (clean light flashes 7 times, all buttons are non responsive). It does this as a safety in case the element is broken and feeding electrical current into the water.

To resolve this you will have to reset the console. Do this by closing the door and press these buttons in sequence...

-high temp wash
-heated dry
-high temp wash
-heated dry

...all the lights will turn on briefly and the machine will start a diagnostic cycle. Let it go through the diagnostic to test the function of the element.(1-2 minutes). When it finishes, open the door and touch the element to see if it is hot (be careful, it can get pretty hot so wet your fingers to avoid burns).
Once the diagnostic has cleared, you should be able to run the dishwasher as normal.

If the issue returns, you could have a problem with the heating circuit (ie. element, thermostat or wiring).
It rarely happens but it could also be the door switch not engaging properly when the door is closed (slightly bend the door latch down making sure it doesn't hit the door when you close it).

Good luck!

Anonymous

  • 7 Answers
  • Posted on Dec 06, 2009

SOURCE: my kenmore elite oasis washer will not turn on. I

its the power button its a common prob use a soldering iron and switch it with the load sinal button this happpens as the washer alallows moisture to get on the board as its not protected it will save u a ton of money and anyone can do it

Anonymous

  • 5081 Answers
  • Posted on Jul 08, 2010

SOURCE: My Kenmore elite HT 3t front loading washer

Press and hold 'dry' & 'spin' that should unlock OR Try holding the "end of cycle" button down for 5 seconds.

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Washer will not start. The control lock light is illuminated on the washer panel. I unplugged the machine and replugged it in. Washer still displays "control lock" Any suggestions?

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DIAGNOSTIC TEST
The washer must be empty and the control must be in theOFF

state before pressing the touch-pad sequence to start the test.

Starting the Test Mode

?Close the door.

?PushCONTROL/ON(if present on this model).

?Select theDRAIN/SPINcycle.

?SelectNO SPINby pressing theSPIN SPEEDtouch-pad.

?PushPREWASH OPTIONfour times within five seconds. (If

PREWASH OPTIONis not present on this model, pressEXTRA

RINSEfour times within five seconds.) C:00 will light up on the

display.

If the Starting procedure fails, push thePAUSE/CANCELtouch-pad,

then repeat the starting procedure.

Test Program Control

In order to advance to the next step of the test procedure, push

PREWASH OPTIONtouch-pad two times. IfPREWASH OPTIONis not

present on this model, pressEXTRA RINSEtwo times

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The F01 error is a communication error and most likely the cause is a bad central control board. You tried to unplug the power and the machine still will not start so next I'd recommend trying to run a diagnostic cycle to verify the operation of the central control.In the image below are the instructions to enter and run the diagnostic routine. If the process is done successfully all of the LED light will come on for 5 seconds then display the last error. Push the same button until the error code ends and all the lights come on again for 5 seconds then the test will start.
If the test runs through okay then the central control unit is most likely okay. If it fails to enter diagnostic then the control has failed and needs to be replaced.
The last thing to try is to check the connections on the control. A loose connector might cause this problem
To see how the control unit  looks please check out this link.
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--------
Resolution: Error code F-01 can be caused by a power surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below.
To clear and restart the control follow the below listed steps:
  1. Unplug or turn the circuit breaker off for 30 seconds.
  2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit into the wall outlet.
  3. Wait for another 30 seconds to allow the control to recognize all components.
  4. Press the Pause, Cancel or Stop button twice to clear the display.
  5. To test operation of the washer,select Drain & Spin cycle, then press and hold the start button until the machine starts.
If the cycle does not start, there may be an internal component failure that requires service by a professional technician.
Note: General information for resolution is based on information provided in question. Please contact a repair technician if problem persist. Call Sears Repair Service 1-800-469-4663
You can get required parts from www.repairclinic.com
 
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.
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LOC means it thinks the control panel is locked. This gives the ERR indication when you push the buttons. To unlock it you need to hold down the Options and Select buttons together until it reacts.

I know this may seem silly but - On the top right back corner of your washer hit it with medium force with your fist, this helps.


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It sounds like your UIB is the problem.
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