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Carol Carr Posted on Dec 19, 2019

I have a proform endurance 720E elliptical purchased in Nov. 2018 brand new. It is barely over a year old and the console is dark and hard to read now. What happened and how can I fix it? I've already done the troubleshooting the manual suggests but the problem persists. I feel the heart rate number is also displaying incorrectly. Is there a 'hard reset' a consumer can do to put it back to factory settings? This is so frustrating. At a cost of $700 + I certainly cannot afford to replace my elliptical yearly. Is this a common problem for this machine? Is it recalled?Help please! Thanks!

  • Carol Carr Dec 19, 2019

    Anybody else own one of these machines that could give some helpful info.? I don't feel the response I received so far is a 'solution' as the site catagorizes the answer as.... thanks in advance for any useful info....

  • Carol Carr Dec 19, 2019

    Gleaning Rays responses to a multitude of questions it appears that his responses are for the accolades and badges. This is dissapointing. I really thought I might get useful answers here as I have with other product issues...

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1 Answer

johobikes

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  • Contributor 56 Answers
  • Posted on Jan 10, 2020
johobikes
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Joined: Jan 03, 2013
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The console is bad, if your warranty still exists contact the manufacturer and pursue a warranty.

Warranty is listed on the back page of the manual.

The heartbeat sensors are not exact, not even close sometimes.

A chest strap monitor may represent better numbers

It’s more ginicky then science, try a specific watch or fitness tracker for better results

  • johobikes
    johobikes Jan 10, 2020

    The console is bad, if your warranty still exists contact the manufacturer and pursue a warranty.

    Warranty is listed on the back page of the manual.

    The heartbeat sensors are not exact, not even close sometimes.

    A chest strap monitor may represent better numbers

    It’s more ginicky then science, try a specific watch or fitness tracker for better results

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5 Related Answers

A

Anonymous

  • Posted on Jul 13, 2008

SOURCE: GE 25942EE-C model date time stamp

After an hour of searching I found 3 tiny buttons on the back of the answering machine base that let me change the date and time by pressing and holding. Phew....

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Anonymous

  • 1 Answer
  • Posted on Jun 23, 2009

SOURCE: Reebok heart rate monitor won't work after new battery.

I contacted SportBeat Inc. with the same problems you reported. I sent back the old watch with a $20 check to have them replace the "module". (This is what they told me over the phone to do.) They sent back a brand new watch in less than a week, and returned my check! (Maybe I was still under warranty?) Anyway, their phone number and address are on the back of the manual. They were very responsive to phone calls and emails. Good luck!
Sport Beat Inc.
45 Jefryn Blvd.
Deer Park, NY 11729
1-888-760-3059

Anonymous

  • 1734 Answers
  • Posted on Jul 23, 2009

SOURCE: Pressing the senors and my heart rate doesnt show !

Before pressing the sensors you need to dampen your skin a bit.

Anonymous

  • 2501 Answers
  • Posted on Feb 10, 2010

SOURCE: Is it worth trying to replace battery of my heart rate monitor

You certainly have had good service out of the battery. It is best left to a watch repairer to replace the battery.

maxtreadmill

John Mazmanian

  • 832 Answers
  • Posted on Apr 11, 2010

SOURCE: After replacing batteries on Proform PF800 console stays lit

Pull the batteries out let it reset itself while its doing that check all cable to make the connection are seated firmly then reinstall the batteries, unless the function pad is sending a phantom signal engaging the display to be on continuously,or by pure chance the upper electronics went hay wire

Testimonial: "Thank you very much for your advice! Very helpful!!"

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