Hi, Joanne.
Be cartain that the LG file transfer setting is on external (memory card),
Save your files.
Remove the memory card from the LG and place it into your PCs SD memory card reader. If your PC's card slot is not the same as your memory card, purchase a memory case/converter, place your memory card in the case and put in your PC.
If your PC does not have a SD memory card reader, the only other choice is to find a PC with a reader and copy the files to that PC and Email the files to yourself. Yes ... very cumbersome.
Hope this helps.
Another option (found this on Yahoo):
If you want to upload and download via the internet, most Viewty's will not work
on the "Mass Storage" setting. This is a quirk of the phone and not a fault, as
such. If it is on Mass Storage, disconnect it from the USB and change the USB
connection mode to Data Service, then re-connect the phone. To change the
setting, do the following, in sequence: press menu (the square of dots on the
front screen), settings (the cog wheel at the bottom right), phone settings,
connectivity, USB connection mode, data service, select. Then press the red call
end key to come out of that mode.
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U dont need bluetooth all u need is bluetooth tongle that will solve prob
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