Question about Vacuums
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Posted on Jan 02, 2017
SOURCE: No suction in upright position
Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.
And...call Dyson...their support is great!
Posted on Nov 07, 2007
The red pedal has slipped out of position. On both ends of the red pedal you'll see metal rods (the axel of the pedal). On one side you'll see the metal rod sits into a long groove, on the other side you'll see the metal rod sits into a round hole. They both have to be in the long grooves so you have to reposition the rod that's into the round hole by pulling it out and sliding it back into the long groove above the round hole. You'll now be able to bring the handle up and lock the machine back into the upright position.
Posted on Jul 30, 2009
Hi its Darran at Dyson.
The brush control is designed to switch the brush bar off automatically when you stand the machine back into the upright position. It is designed this way to protect any delicate floor surfaces when you have the machine switched on and upright and when you are using the hose.
If the brush control should be in the centre position and move forward to the "on" position when you release the head. If it is not doing this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
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Remove the handle and check for continuous spray.
After handle is removed, check to make sure the valve is not stuck in the down position. If the valve is stuck in the down position, push on it manually to get it to come back up. If it is stuck you may need to get a new handle for your unit. This handle is for a variety of the ProHeat models http://www.bissell.com/parts/?sc=part&productid=2775&partid=4449&cid=ccsocial
Check to make sure it will properly fit your model if you need a new handle.
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