Question about GE Microwave Ovens
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Remove the light cover /filter opening.Its very easy to remove.The filter will be removed by hand and may give you the best reach.
Please rate this !!
Posted on Sep 10, 2008
SOURCE: microwave won't heat
Sorry my Clarification Request came out as a single blob of a paragraph.
That's not how I typed it. I never write that way!
So I've pasted it here, but as a solution.
Magnetrons generally should last about 2000 hours, but several factors can shorten that.
If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.
From the owner's manual:
"For the second through the tenth year from the date of original purchase
"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.
"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."
GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.
If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.
An overheating magnetron can be due to:
When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?
Any unusual noises? Is it louder or quieter than usual?
We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.
You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.
Let us know what you find out or decide.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jul 07, 2009
There is an internal cartridge fuse, as well as thermal fuses. It is not recommended that you attempt any internal repairs on a microwave due to the presence of very high voltages and the danger of microwave radiation if not reassembled correctly. Residential microwaves, if not under warrranty, are generally considered disposable. Parts and service are very expensive.
Posted on Feb 25, 2010
Testimonial: "Thanks, that was very helpful."
NO internal fuse. It is most likely, the magnetron, and or High power diode. As related In all likelihood the mangnetron has failed, or perhaps even the Power Supply. or a fault that is shutting the system down for safety reasons You need to have it serviced by a reputable service centre/man. Ensure you get a firm "Quote" before proceeding, and remember these days the cost of repair can equal or exceed the price of a new one.
Posted on May 10, 2010
Tips for a great answer:
Feb 28, 2018 | GE Profile 30" Built-In Microwave/Wall...
Sep 07, 2012 | GE JVM1660 Microwave Oven
Jul 13, 2012 | Microwave Ovens
Jul 05, 2012 | GE Profile Advantium 120 Wall Oven
Sep 24, 2017 | GE JVM1750DM Microwave Oven
Jan 24, 2011 | GE Microwave Ovens
Nov 30, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Jun 16, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Apr 22, 2009 | Microwave Ovens
Nov 09, 2019 | GE Microwave Ovens
Oct 23, 2019 | GE Microwave Ovens
36 people viewed this question
Usually answered in minutes!