Question about Samsung Refrigerators
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Call Samsung. I had the same problem when Best Buy delivered mine. The delivery people left the fridge in demo mode. The people at Samsung will talk you through it, it is very simple. The fridge should work fine then.
Posted on Jun 25, 2008
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
Totally up to you. Most people set them for the temp they like their milk and the firmness of their icecream
Posted on Sep 13, 2009
Tips for a great answer:
Feb 14, 2017 | Samsung Refrigerators
Feb 03, 2016 | Freezers
Jul 19, 2015 | Samsung RSA1UTMG American-Style Manhattan...
Apr 04, 2013 | Samsung 24.8 Cu. Ft. Side-by-Side...
Mar 25, 2011 | Liebherr KGK 2833 Comfort Bottom Freezer...
Sep 28, 2010 | Samsung RS2578BB Side by Side Refrigerator
Nov 30, 2017 | Refrigerators
Jan 26, 2009 | Samsung RS2578BB Side by Side Refrigerator
Jun 17, 2008 | Samsung RS2630SH Side by Side Refrigerator
62 people viewed this question
Usually answered in minutes!