Question about Dyson Vacuums

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I have a Dyson v6 animal handheld and It will not turn in. The indicator light flashes blue one time and then flashes red one time. I’ve searched and searched for a solution but can not seem to find any info on this issue. Does anyone know what could be wrong?

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2 Answers

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  • Master
  • 1,470 Answers

First check it is fully charged. Secondly, Try checking all the pipes, tubes and attachments for blockages. Basically take it to bits and clean it. Dyson have a 'cut out' feature fitted to stop you burning out the motor when it's blocked up.

Posted on Dec 03, 2019

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  • Dyson Master
  • 66,233 Answers

BAD BATTERY

Posted on Dec 03, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

Anonymous

SOURCE: Dyson 17 Brush Belt Broken

there is also an updated beater bar that accepts a wider belt, dyson sent it to us for free

Posted on Jul 03, 2008

Anonymous

  • 167 Answers

SOURCE: Dyson Animal handheld brush not turning

Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Posted on Apr 15, 2010

Anonymous

  • 20 Answers

SOURCE: DC17 Animal Bagless Upright Cyclonic Vacuum: dyson animal wont turn off...

dyson has switch problems, needs new switch.

Posted on May 06, 2010

Bill Boyd

  • 53757 Answers

SOURCE: I have a Dyson DC28 animal vacuum and the beater brush will not turn. It has one flashing white light and a red flashing light.

It appears that the drive belt is not adjusted properly or has stretched. THe gunk that vacuums pick up can also affect the belt in amking them too slippery to drive. Check it out.

Posted on Mar 03, 2013

laughton5983

james laughton

  • 2195 Answers

SOURCE: dyson v6 animal Purchased 4 months ago will not pick up dog hairs or other items both rotating heads do not rotate and when you go from wooden flooring to carpets the heads empty content on floor.

Faulty item contact retailer for repair or replacement

Posted on Nov 21, 2016

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1 Answer

I bought a dyson v6 animal handheld vac but can't locate the model #. Can you tell me where it might be?


Hello, this is Ava with Think Crucial.

The model number can be located on the back behind the hose / wand assembly, on the base between the wheel on the main body behind the bin.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 21, 2017 | Dyson V6 Animal Cordless Vacuum

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My Dyson v6 animal vacuum won't charge


Hello. I have the same problem as Shelly. My Dyson will not charge. When removed form the charger the LED light flashes a few times and then stops. The motor does not run at all. When the machine is returned to the charger the same thing happens. LED light flashes , then stops! The power supply from the mains plug is live. Any ideas please? From Eleanor O'Neill.

Oct 04, 2016 | Dyson V6 Animal Bagless Cordless Stick Vac

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My Dyson DC35 handheld won't charge. The light on the charger won't even turn on and it is only 7 months old.


Hi my Dyson v6 is not charging it shows a blue light when we put it on the charger but in a few minutes the light goes off please help

Sep 08, 2013 | Dyson DC44 Animal Cordless Vacuum

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It is not turning on the light flashes but the vaccum is not on?


Hi there,

Sorry to hear you're having difficulties with your DC28. If the red on/off switch is flashing, the indicator light is warning you that there's an obstruction in the cleaner head which is jamming the brush bar. It's easy to check for and remove any blockages from the cleaner head by following the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=1242&product=DC28-ANIMAL


This should enable you to resolve your issue without further assistance. However, if you've followed the steps shown in the guide and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Aug 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Red light go done my animal dyson vacume


Hi there,

I'm sorry to hear you're having difficulties with your Dyson cleaner. As the DC17 doesn't include indicator lights, it sounds as if you may own a DC28 Animal. If a red light is flashing, it's probably best if you get in touch with us directly, so we can provide the support you need as quickly as possible. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Jul 03, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

When I push the power button on my dc16 animal nothing turns on but a little red light by the red switch.


Hey Josh. According to the manual I found at this URL:
http://media.dyson.com/downloads/us/floorcare/manuals/dc16_opmanual_usa.pdf
the red light that comes on when you try to use the unit indicates that the battery is fully discharged. When you plug the unit in to charge it, the same red light should be blinking to indicate the battery is in the process of charging.
Take a look at this and let me know if you are still having issues with the unit running, as there might be a problem with the wiring from the battery to the motor.
Paul

Sep 18, 2010 | Dyson DC16 Animal Bagless Handheld...

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