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Mary Beth Salvati Posted on Nov 20, 2019
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Kitchenaid artisan mixer

Mixer is more than 5 years old but has never been used. Mixer doesn't seem to be getting power. Will sometimes start at very weak speed and shuts off within 1-2 seconds. Other times there is no start at all.

1 Answer

Ross Keen

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  • KitchenAid Master 1,365 Answers
  • Posted on Dec 03, 2019
Ross Keen
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Joined: Jun 20, 2007
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Make sure that the carbon brushes are free moving in the holders under the black caps, one on each side. Note that the brushes are "keyed" so that they will only fit and work one way. There is a blocker at the bottom of the brush holder that is to be lined up with the corner of the carbon brush that's been shaved off. Use a torch and remember to unplug the power before you start. Next thing to look at are the wires and switch contacts underneath the back cover.

5 Related Answers

Anonymous

  • 12 Answers
  • Posted on Feb 11, 2008

SOURCE: KitchenAid Mixer Squeaking

I would first get some canned air. Spray out the area around the Shaft. This is to make sure no harden food is up there. After that is clean spray some cooking spray "PAM"in the Shaft area. This should help. Good Luck

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Deerdoc

  • 7 Answers
  • Posted on Dec 15, 2008

SOURCE: KitchenAid 250 Watts; Classic: Leaking Oil

Found this,may be helpful.
Why do I see oil leaking from the beater shaft of my stand mixer?
Some KitchenAid® stand mixers that are not used very often or have been tipped may experience slight oil leakage from the shaft or hub attachment. To avoid the oil leakage, KitchenAid suggests that you run the mixer weekly for short periods of time. Generally, the mixer may lose approximately X cup of oil before repair is necessary. The oil used is FDA approved and is not harmful to consume, should any get into the food that you are preparing.
.

Anonymous

  • 16 Answers
  • Posted on Dec 30, 2008

SOURCE: My Kitchenaid K5SS 300 watt standing mixer launches into the highest speed regardless of the speed ....

I would recommend that you first check the Hall effect sensor which determines the speed.  I had this exact problem (but mine occurred with a 600 professional model) and I actually went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My blender worked as good as new! But I was curious to know if my original sensor was defective so I put it back in mixer and again made sure all of the connections were tight.  Guess what?  My original sensor also made my mixer work!  There was nothing wrong with my original Hall effect sensor except the connection between the control board and sensor was not adequate--unfortunately I didn't check the connections before I decided to buy another one. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations. 
1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall effect sensor looks like. 2.  You'll need a phillips head screwdriver to open up the mixer. 3.  Make sure that the connection between the control board and sensor is absolutely tight and snug. 4.  Also, make sure that the orientation of the sensor connection between the control board and sensor is correct. it's hard to know which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or facing down. If, after you've made the connections, the mixer still doesn't work.  Disconnect the sensor and reconnect it with the prongs facing the opposite direction and try it.  I actually found the right orientation through trial and error.  By going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work it were reconnected with correct orientation.   5.  This whole process probably takes less than 10-15 minutes to perform.

Anonymous

  • 12 Answers
  • Posted on Mar 16, 2009

SOURCE: Taking the top off my kitchenaid mixer

Remove the back housing by removing one screw and liftingand pulling rearward.
Remove two screws holding the metalic edge trim. This uncovers the seam. Screws are on the back.
Remove four visible screws from the bottom of the head around and near the pillar.
Now gently using a screw driver, push the metallic ring on the mixing head down and off.
This uncovers five more screws about the mixing head. Remove them.
Using a very small screw driver or punch, puch the pin out of the mixing head shaft.
Remove the mixing head housing.
Lift up on the motor housing to remove it.
The motor/gear housing is the top protion of the mixer. Its loaded with grease so do this over a covered countertop or some place easy to clean. The grease won't run, but it can fall out in gobs.
Make sure all sealing surfaces are clean, especially the gasket around the gears. This will insure a good seal. No gear grease in your famous cookies!
Reinstall in reverse.

Appliance engineer

  • 225 Answers
  • Posted on Jan 24, 2010

SOURCE: My KitchenAid Artisan stand mixer won't turn on,

It sounds like something is obstructing it or the lever is bent. You will need to take the head apart to investigate further.

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Kitchenaid wont start

The possible problems could be in no real order>>>
1. your power outlet in your house
2 the power cord to the mixer broken or shorted
3 the speed control plate inside the mixer needs adjusting or replaced
4 the carbon brushes inside the motor head of the mixer need replaced
5 the armature a motor part
6 the stator a motor part
The first four are easy fixes the last two will require a full tear down. but there are lots of things to test first. let us know.
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Where do you find the serial number for a 5 quart glas bowl for the Artisan mixer

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Mixer has lost all speeds, only works when moving the lever back and forth. The mixer is about 9 years old.

Get a copy of the Repair Part List for your model at Kitchenaid.com
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Adjust the mixer speeds:
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
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