Hello, I have a Janome decor excel pro 5124 I plugged it in and pushed on the foot & all it does is humm it wants to go, but just does'nt. It wont even wind a bobbin. The light comes on. Regards Kim

SOURCE: wind bobbin on Decor Excel 5018

Once you have the thread guided and the bobbin is on the thread winder spindle, push the bobbin to the right.  The machine will not sew again until the spindle is in the left position.

SOURCE: I have lost my instruction

Hi, you can learn how to set it up, thread the need and many other things by downloading the brochure on this LINK.......
You can also learn all the necessary technique about your machine on this LINK because the brochure does not really say much...
And for repairs, contact Janome technical support on 1-800-631-0183, ext. 775.

SOURCE: I am having a problem

try a new needle

rethread the machine top & bobbin, that way you make sure the thread is not caught anywhere

make sure the bobbin is correctly inserted in the machine

clean under the needle plate & in the bobbin area for loose thread & lint

always keep a long thread tail of 3 to 5 inches long, & keep the tails pulled back behind the needle
before sewing

if none of these things help the problem,, then it may need to be serviced

SOURCE: How much is it

Janome 5124 Decor Excel Pro Sewing Machine Best Made Free Quilter
£389.76
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