SOURCE: wont print
The problem occurs when the paper tray is pushed down too far and 2 flimsy stop tangs on the backside of the tray hinge break off. The one on the left side contacts a microswitch, pushing it forward , signaling the printer tray is open. When the left tang breaks off, there is nothing to press the switch. You can try bending a paper clip in a fashion that hold the switch forward.
OR (the following will probably void your warranty)
Unplug the printer
Pull out the envelope tray on the bottom.
Set the printer on its back
Look just behind the bottom of the tray door from the underside
There are 2 wells on the underside. The front most wells are more square-shaped.
The 2 wells behind the are irregular-shaped. These 2 have the cover release tangs. Take a long, thin #1 flat blade screwdriver and push them outward toward the sides of the printer to release the 2 inside catches.
Next, push the screwdriver into the 2 rectangular release holes on the bottom sides of printer (beneath little arrows) to release the side tangs.
Next, release the rear tangs in similar slots in the back of the printer.
Gently lift up the cover. Lift up the electronic module on the left side.
The output tray wicroswitch is the black one on the bottom of the electronics module fix it in the upper position with either a small zip-tie or good electrical tape (the top one signals that the top cover is open to expose the ink cartridges, leave it alone).
Carefully reassemble the printer, hopefully it will work.
Remember to open the tray when you print as the preventing switch is no longer functional.
Good Luck.
SOURCE: Paper Tray #1 error message
on your control panel, press "menu/set" "7" then "2". if your page count shows 288,888, you have a bad engine controller board. anything other than that count, most likely is a damaged paper cassette. there is a tab on front left side that is probably worn or broke off.
hth,
razors
SOURCE: Error message keeps appearing "paper jam in tray 2" although there is definitely no paper jam.
If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it.
SOURCE: check printhead path error message
hi
the problem is nothing else but sofware..
you just reinstall the printer software.
Thank you
SOURCE: Tray empty message
If the machine says TRAY MISSING it's the contacts at the back so clean as other people have stated, you can also use a cardboard nail file to clean the contacts at the back if there really skanky!.
If the machine keeps saying EMPTY GROUNDS even though you have, pull out the tray, look just inside the aparture where the tray goes top right at the front there is a small slot where if you look closely you can see a small white micro switch. This will be probably gunged up with coffee and the switch will be stuck up, get a can of WD40 and squirt a small amount up into the switch then poke the switch with a small screwdriver up and down until it moves smoothly.
Then replace all the bits, sit down, look smug and have a coffee cos you've fixed it!! :0)
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