Canon imageRUNNER 1023iF Black and White Copier Logo
Posted on Sep 18, 2009
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Platen glass dirty clean platen glass - Canon imageRUNNER 1023iF Black and White Copier

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  • Posted on Feb 08, 2012
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User mode
common settings
additional functions
13. adf dirty error
display(default) / do not display

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  • Posted on Apr 08, 2013
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Once you have cleaned the glass, you need to power down the unit completely. (Main power switch on the side) The error will not clear until you do that.

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  • Posted on Sep 18, 2009
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If you are getting this message when running copies it simply means that you need to clean the glass. If you have cleaned the glass and are still getting this message you may need to very carefully remove the glass and clean the bottom side of it. Also some copiers have a very narrow glass near the main platen glass that will have to be cleaned also.

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Anonymous

  • 286 Answers
  • Posted on Nov 07, 2008

SOURCE: How do I clean the INSIDE glass/platen?

You mean the inside of the scanner glass? (The platten is a part of the print unit),

You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.

Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.

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Anonymous

  • 1 Answer
  • Posted on Oct 21, 2009

SOURCE: mf6530 always says platen glass dirty but I've even cleaned both sides

Found the solution at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=13170&kbpage=yes , then enter "clean platen glass" in the search window, and select item #1 "ERROR LCD: PLATEN GLASS DIRTY, CLEAN PLATEN GLASS ". This gives step-by-step instructions on how to clean the area dealing with the platen glass.

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Related Questions:

2helpful
1answer

I have a Canon MF 4690 printer. When I scan or copy, it draws a line the length of the sheet. It doesn't do that when I print.

That's usually caused when the platen glass, or ADF glass is dirty or damaged. Try cleaning the platen glass and it's cover, and most importantly the thin strip of glass in the ADF portion of the scanner.

A piece of debris or an ink smear will cause a black strip just like the one you describe.

BTW, if you need instructions on cleaning the ADF strip there's usually instructions in the user's manual.
0helpful
1answer

I have a ricoh 2232c. Do you know how I can clean

In order to clean the optics, you have to remove the two optic covers (one over the **** glass on the left and one on the rear side of the main platen glass). Each cover should have 2 or 3 screws.

Clean the **** glass and platen glass with alcohol and a lint-free rag (both sides) and blow compressed air onto the mirrors, lamp, and reflector. It's a good idea to turn off the copier before doing this.

When reassembling, clean the white strip on the underside of the **** glass cover as well.
0helpful
1answer

CANON IR1022A PLATEN GLASS

Once you clean the glass, you must power down the unit completely. They error won't reset automatically.
0helpful
1answer
0helpful
2answers

When I feed pages through the automatic feeder, the copies come out with a streak on them. If I put them directly on the glass it doesn't happen. I have cleaned the platen glass with no result.??

It is a cleaning issue. There is a piece of glass about an inch wide that is next to the platen glass or inside the auto document feeder that is probably dirty depending on your model. Open up the document feeder as if you were clearing an original document jam. Look for a piece of glass inside the ADF, it will run the length of the document feeder. There is probably some dirt or another popular problem is white out. Clean off the glass with glass cleaner or alcohol and it should fix the problem.
0helpful
1answer

Xerox PE120 i dirty platen glass

there are only little plastic lock only, try with technician.
0helpful
1answer

Ask

Make on copy in the dockfeeder,and one copy on the platen glass.If you only have a line on the one copy make by the dockfeeder,the small glass next to the platen glass is dirty.Clean with spirits.

Let me know.
2helpful
1answer

Mf6530 always says platen glass dirty but I've even cleaned both sides

Found the solution at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=13170&kbpage=yes , then enter "clean platen glass" in the search window, and select item #1 "ERROR LCD: PLATEN GLASS DIRTY, CLEAN PLATEN GLASS ". This gives step-by-step instructions on how to clean the area dealing with the platen glass.
0helpful
1answer

How do I find the copy count for a Canon MF 6530?

We have a photocopy canon MF 6530 and on the screen appeared information Platen glass dirty , clean platen glass.
I have clean glass there we put paper for copy , but it seems that is not this problem, Photocopy stoped copy or print it use just paper.
Could you please let me know what do I need to clean.

Yours sincerely
Gintas Vilpisauskas
0helpful
1answer

Black smudges across sides of 81/2 x 11 paper

The optics may be dirty or you could have a bad drum cleaning blade.
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