Found on the internet:
Try this, remove the tank, the drip tray, the bin on the side and the sliding thing above the bin. Hold down the on and steam buttons while plugging the machine into a live socket, it's either that or the same again but holding down the on button and the program button while plugging it in. You will get a screen that says something like " Remis a something vende" which is French for put it into sale state, you choose "Oui" for yes Hope this helps
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