Question about GE Microwave Ovens
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Posted on Jan 02, 2017
We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting. It will help you test the keypad with your meter.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
If you'd rather have us fix it for you, we do that for $39.95 plus parts.
DISCONNECTING THE KEYPAD
1. Be sure the oven is disconnected from the power line while you are taking it apart.
2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board.
3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector.
4. Then the keypad strip will lift out. Clean both sides of the end of the strip with alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip. (A pencil eraser is better and safer).
5. Put the keypad strip back in, making sure both sides are down fully.
6. While holding the strip down, push the connector back down to lock it.
7. Try the keys again with the door closed.
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William E. Miller, AS-EET
Posted on Apr 20, 2008
Fuses usually blow for a reason, there is or was a short. I have a tip which may solved your problem at http://www.fixya.com/support/r4265491-replace_bad_magnetron It explains how to check all the components. If only your display is working you know the transformer is ok but your problem addresses a problem that you do not see very often. You may have a bad control panel and that is why the replacement fuse did not blow. Whatever was shorted is now open. If you follow my instructions in the tip and find no problems I would replace the control panel. http://www.repairclinic.com can supply the parts. Let me know if you need more help.
Thanks for using FixYa and for the generous rating.
Posted on Mar 07, 2010
The GE JKP62G Microwave / Oven combination has an internal fuse behind the control panel for the microwave. The oven will operate but the microwave will be totally dead (no light, no clock). Turn off the breaker for the oven at the fuse box (30 Amp double breaker). In order to replace the fuse you will have to open the door to the microwave, remove the two screws (Torx) from the front control panel (located on the left edge of the control panel), wiggle the panel to the left (there are two metal tabs that stick into the metal frame of the microwave on the right of the panel) and then tilt the panel down from the top. There is a metal bracket that holds the control panel to the microwave at the bottom (don't remove it). Look towards the top of the microwave inside the area behind the control panel and you will see a 15 Amp screw in fuse. Replace the fuse and that should fix your problem.
Posted on May 02, 2010
Sadly, GE does not make individual parts available for these controllers, so they cannot be repaired.
You have to replace the control panel sub-assembly (part number WB07X10733 in your case) and the best price I've found on that is $370.32 here (compared to $483.25 direct from GE).
In my opinion, this does not do much to inspire brand loyalty...
Or you may be able to find a whole oven on eBay for about that or less.
Sorry to bear bad news. Good luck.
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Posted on May 30, 2010
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