TV is connected to the router through ethernet connection and Auto settings.
The network is working according to the Samsung network test, I connected my laptop to the same cable and internet worked.
I get the "service not supported" message when pressing the "Internet@TV" button or try to access from the menu.
Try to update the software.In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the softwareBTW, if you don't know how to play iTunes movie on Samsung smart TV, just check this article.
Update your TV software. It is all control by the TV main board. If your TV is under warranty then call Samsung.
With your laptop go to Samsung website and download latest software upgrade for your model to flash drive. Install in tv. If this does not fix replace the main board. if under warranty contact Samsung for service.
Problem persists :
------------ ----------- ---I have configured the network in the samsung 40" LCD TV, using Ethernet cable to a router. The ping test, DNS server, GW Tests are passing ok. I am able to ping to the IP address of the samsung TV from my Laptop. My internet browsing via the service provider Airtel is otherwise working excellent with Laptop (Vista) or MacBook.
Router : 192.168.0.1
Laptop : 192.168.0.16
Samsung : 192.168.0.5
GW : 192.168.0.1
But Internet #TV gives "Service Not supported"
Any known issues?
Thanks,
Ilango
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