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Diane Maiolino Posted on Sep 28, 2019
Answered by a Fixya Expert

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My turtle beach stealth 700 Ps4 headphones cut in and out sometimes. How do I fix this. They are new.

1 Answer

Franco Dosil

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  • Audio Player... Master 10,542 Answers
  • Posted on Sep 30, 2019
Franco Dosil
Audio Player... Master
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Hi Diane Maiolino, claim for the product warranty

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 08, 2009

SOURCE: my turtle beach x1 headset

Do you have your play n' charge kit plugged in? if so, then thats what is causing the buzzing sound

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Anonymous

  • 81 Answers
  • Posted on Jun 11, 2009

SOURCE: my turtle beach x4 headphones work but the sound is distorted

Try moving the receiver away from major electronic objects and move yourself closer to the receiver. Does this make any difference? If so, it's interference.

Try replacing the batteries in the headphones.

Anonymous

  • 3 Answers
  • Posted on Jan 01, 2010

SOURCE: the mic is not working on my X1 turtle beach

I have fixed this. Beleive it or not they have miswired the cable (from the Earforce Amp) end at the controller which houses a small cct board (inside the hockey puck) that controls the voice volume control.You need to reverse the Red and Black wire solder points(from the amp) so you will need some skill with soldering. I did this and tested the mic now works with the dial adjusting the voice vol.
Turle Beach needs to do a massive recall on these X1s; how can you realese a fairly expensive product like this that does not work out of the box. And they have removed all the forums from their web site concerning this as they know they have a faulty product,

hakmilton

Nathan Hamilton

  • 80 Answers
  • Posted on Feb 01, 2010

SOURCE: I cannot hear voices through my Turtle Beach X4's.

you will need to press the middle guide button
go right to settings
then down to preferences
down to voices
then select play through headset

Anonymous

  • 32 Answers
  • Posted on Feb 19, 2010

SOURCE: buzzing noise coming throught my headset on my

Check if the buzz stops when you remove the talkback cable. If so, then try a wireless controller if you're using a wired one. Also, don't use a play and charge kit because it causes a lot of buzz on the headset.

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Related Questions:

0helpful
1answer

Can i fix my turtle beach headset with the wires cut in half

better off buyin new set. very difficult to fix gotta take apart the whole thing and replace all wires
0helpful
1answer

My turtle beach X1 left headphone and microphone has stopped working have you got any ideas why or somewere that could fix it ? Many thanks

Why don't you contact Turtle Beach directly? You probably broke a cable or something. They have replacement parts on their website.
Actually, to test the headphones, plug in the green jack and USB to your PC and listen to music. If both speakers work, then the headset is fine.
0helpful
1answer

Mic is unresponsive to low frequencies... i.e. my voice.. if i yell you can hear me but not when im talking normally. is there anyway i can fix my mic without buying new tb?

a simple solution to this would be to just remove the cover for the mic, i had the same problem with mine and it seemed to resolve it instantly! i think the cover is too thick sometimes. hope this helped you out.
5helpful
1answer

My Turtle beach X31 keeps cutting my mic out from chat so i can't hear poeple and they cant hear me but i can still hear sounds in the head set

That sounds like the chat/controller cable might be to loose in the headset jack. Turtle Beach has a newer cable available that should fit tighter. Their email is [email protected].
0helpful
1answer

My turtle beach headset plays sound through it but i have my not on vibrate any fix?

The headset does not vibrate, the Xbox controller does.
You might want to explain your question better.
0helpful
1answer

X31 make static like sound...

This sounds like you have a faulty talkback cable. You probably either need to purchase a new one or talk to turtle beach support about getting a new one sent out.
2helpful
2answers

Cant Talk Through Turlte Beach Headset

Your controller cable may be broken. Here's the link to buy a new one:

http://www.turtlebeach.com/products/efx1/replacementparts.aspx
0helpful
1answer

XBOX turtle beach headphones

You could contact their support [email protected] to see if they could help you.
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