Question about GE Microwave Ovens
A tech came out and said it was normal. I find that hard to believe.
Perhaps it is the sound of the underside of the oven platter becoming engaged with the drive spigot underneath it. If so it may well be normal for your particular oven.
Posted on Oct 18, 2019
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Oster Microwave/Convection/Grill
first, get your money back or get a replacement for no charge. now, unplug the oven for 15 minutes and try again. if no-go, then some device is faulty that only a tech can find
Posted on May 28, 2007
sounds to me like the magnatron has shorted out. i don't know of a way to test them unless you have some high dollar equipment. a continuity test prob wont tell you anything. what reading did you get on the cap when you tested it?
Posted on Jan 06, 2008
Unfortunately, there is no way to tell which part the microwave needs without opening it up for examination. There are a few parts that, if defective, would prevent the oven from heating.
Posted on Feb 04, 2009
The problem you are having with your microwave is a common one. Not heating is a problem that can be caused by three things. I'll list the most common solution first, the magnetron that actually does the heating is what is making that noise and has gone bad. It is possible for you to also have a bad high voltage diode that has opened up, solution two, or solution three is the high voltage capacitor is not working properly as well. From my experience with microwaves I am positive that it is your magnetron that is bad. If you are not do it yourselfer you'll need to take it to a repair shop to replace. However, if you know how to use a screwdriver and can unplug a couple of wires with spade terminals on them, then you can take it off yourself, find another one and replace it the same way you took it off. The magnetron sits behind the control panel of your microwave but on top. It has cooling fins on it and has 2 terminals maybe three depending and make and model that plug into it. It has 4 screws that are easy to get to that actually holds it in place. If you do not have a good local source like an electronic parts supply place then you can find the right magnetron at www.mwoparts.com. Be sure you always unplug the microwave before touching or trying to take the he cover off and then when you take the magnetron off also.Good luck and God bless.
Posted on Feb 11, 2009
first thing I would suggest is a hard
reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work, leave it unplugged for about 5 minutes.
Otherwise, this is almost always due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.
Details covering some previous models are in their bulletin here. Even if your model is not on the list, the same problem can occur.
If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.
NOISY MAGNETRON TEST (c) 2009 William E. Miller email@example.com
(PLEASE do not be fooled into thinking that the procedure outlined at this link is a "fix". It should only be regarded as another test method to prove that you have a noisy magnetron which must be replaced.)
One way to test it is to do the following:
1. Unplug the microwave or turn off its breaker.
2. Open the door, then detach the control panel as shown in the video at http://www.microwavedisplay.com and swing it down, but without disconnecting the wires. If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.
3. Plug the microwave back in.
4. Make sure neither you nor anyone else reaches in behind the control panel. There will exposed high-voltage connections.
5. Put a few cups worth of water in a microwave-safe container and place it inside the microwave.
6. Shut the door.
7. Run the microwave for about 1 minute or so on full power. (Time Cook > 1 > 0 > 0 > Start, e.g.)
8. If it does not fail, try it several more times.
9. When the water boils, change the water and try again.
NOTE: If your model does not have a door handle, you will need to unplug the oven and reattach the control panel to be able to open the door.
If it still does not fail, I would recommend that you put it all back together and keep using it until it fails more consistently, then repeat this test.
If it keeps failing while the board is in the down position, you either have a very leaky magnetron or possibly another problem.
So you can then get a Ziploc bag and insert a flat piece of aluminum foil into the Ziploc and close it.
Then (with the power off) tape it over the circuit board as best you can, covering it as much as you can, making sure it does not get snagged or punctured.
Then try the oven again. Do not leave this test shield in place as a "fix". It is not safe.
While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!
If you or someone you know want to replace the magnetron yourself, you will need to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download GE owner's manuals and installation instructions here.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.
Sometimes they will send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
If it is not within the magnetron warranty, you can find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Jul 25, 2009
Tips for a great answer:
Sep 10, 2016 | GE PEM31DMBB Black Profile Spacemaker II...
Apr 08, 2016 | GE Profile Spacemaker Over-the-Range...
May 17, 2014 | GE Profile Spacemaker Over-the-Range...
Feb 14, 2018 | GE Profile Spacemaker XL 1800 36"...
Mar 20, 2012 | GE Advantium 120 Convection/Microwave Oven
Oct 18, 2010 | GE Microwave Ovens
May 06, 2010 | GE Profile Spacemaker JVM1871 Microwave...
Jun 28, 2009 | GE Profile Spacemaker Over-the-Range...
May 26, 2009 | GE Profile Spacemaker Over-the-Range...
Mar 01, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Nov 09, 2019 | GE Microwave Ovens
Oct 23, 2019 | GE Microwave Ovens
60 people viewed this question
Usually answered in minutes!