SOURCE: line not assigned
Somewhere, floating around, is a TDA Users manual. Program 19 and 20 deal with Idle line preference out and in. You could have a couple of things going on, one is that you lost your ILP, or the line assigned to it is no longer there. If it's the former, try this:
PROG 19 0 is no line 1 is Idle CO 2 + a button is that line, and 3 is intercom. Press STORE after the sequence and try it.
Worst case is you do 19 3 and get it to the intercom on idle.
For incoming PROG 20 0 is none, 1 is longest ringing, and 2 plus a line is to prefer that line, used when you have a private or semi-private line that you need to answer. Again, press STORE to save your selection.
HTH
Carl
PROG 19 0 is none 1 is
SOURCE: LINE NOT ASSIGNED
Since, by default, you have either 4 or 8 lines minimum, do they appear on other phones and is there anything on the buttons? Press PROG and line 3 button. If the display shows CO 003, you have another problem. If they show blank, dial 0 3 and press ENTER. Do the same for line 4 (using 4, of course).
Carl
SOURCE: We have a Norstar M7310
Although I can't walk you through it step by step here, basically heres what you need to do. (if you're somewhat familiar with system programming you might be able to do this)
Put the original phone back.
Login to your system programming and turn the SET RELOCATION feature to NO.
Then swap the phone with the new one.
The green lights next to the line or pool buttons show the current Line Ringing settings for all
lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green
light next to that button is off.) The following ringing options can be shown by the green light
next to the line or pool button:
? Immediate Ring - on steady
? Delayed Ring - flashes slowly
? No Ring - flutters quickly
3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.
Line selection:
For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:
1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:
? Key Extension: Outside system lines, Left Intercom (the factory setting)
? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory
setting), Pools 881-883, individual lines
For each button pressed, a display similar to the following appears:
Automatic Line Selection
5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.
Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.
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