Windows xp won't let my toshiba laptop type anything. I just ran a scan on my computer with Ad Aware and it told me I had Malware on my computer and removed it. When it finished removing it, it said to restart the computer to make sure it removed all of the Malware. After restarting the computer I am able to type in the BIOS password but once i get to the windows xp password screen the keyboard won't respond. I can't even get the "caps lock" to light up or the built in mouse pad to work. I have turned it off and back on at least 6 times trying to get it to work.

Go to Google and search for adwcleaner. Run the program once you have located it on bleeping computer.com. This should remove any malware on your computer.

Reboot into safe mode and run Avast

Hello Sir, hi, We don't have such a problem with kingston drives the driver is already built-in XP, my guess is that your laptop is infected by a malware type of virus. So have it checked by an Anti malware scanner (We use ad aware, download free from download.cnet.com)

Hello my friend.The first rule in the internet and messaging programs is NEVER click at links or receive files from persons or sites that you don't know and are not trusted.This is virus that is infect your computer and the best you must do is to update your antivirus and make full scan at your computer or try a online virus scan like .Also you can try this program that is good for ad aware and malware .

You will have to try a bunch of different software to get rid of this. Let's start you off from the top.

ESET NOD32 Antivirus.

Malwarebytes.

Ad-Aware.

Spybot Search & Destroy. (When installing Spybot, make sure to uncheck TeaTimer.exe. In other words, don't install it!)

AVG Anti-Rootkit Free.

You will need to download each utility. After installing them, restart your computer. After the restart, open up NOD32 Anitvirus and update its security definitions file. After it has been updated, perform an in-depth scan on your entire computer.

After NOD finishes, exit the utility and open Malwarebytes. Update Malwarebytes' security definition files. Afterward run a full scan on your entire computer. After the scan finishes, remove anything found (restart if necessary).

After Malwarebytes finishes, open up Ad-Aware. Update Ad-Aware's security definition files. Afterward run a full scan. If anything is found, remove it and if necessary, restart your computer.

After Ad-Aware finishes, open up Spybot Search & Destroy. Update Spybot's files then exit Spybot. Now open up Spybot again and select the category, "Immunize." After the automatic scan finishes, select, "Immunize" at the top of the aplication. After immunization is complete, exit Spybot. Now open up Spybot, again. After Spybot loads run the scanner (Press, "Check for Problems"). After the scan finishes, remove anything found then restart if necessary.

After Spybot finishes, open up AVG Anti-Rootkit Free. After the application finishes loading, perform an in-depth scan of all hard-drives. If anything is found, remove it then restart your computer.



If the virus remains after following the steps above you will have to get your computer repaired as it only gets trickier from here.

Let me know how it turns out for you. Don't hesitate to let me know if you need any more assistance.

you run system recovery to an earlier time before the problem

Nortons only protects you now, It will not fix a previous problem without sending them more money, try running Ad-Aware from Lavasoft it is free, and also download and run CCleaner they both are free and clean-up registry problems and adware plus much more.

have you tried windows defender? it scans items running in the background and you have the option to disable or delete from system,

You probably have spyware, especially if you surf the net a lot.

Download Ad-Aware from http://lavasoft.com/

also try spyware doctor: http://www.pctools.com/spyware-doctor/?ref=afl_nenextech

Ad-Aware is a great program for scanning and removing spyware and is free. Spyware Doctor removes more spyware, but cost money for the full version. The free version will scan, but won't remove much without you paying for it. It is a very good program though, and the free program will tell you if you have infections.

Could be spyware, virus or a failing hard drive.

Download Ad-Aware® SE Personal Edition, a free program that you can download at:

http://www.lavasoftusa.com/support/download/

Check for updates before running program. Then follow the directions here to do a full scan:

The following explains how to set Ad-aware's settings to perform a "Full Scan."

In Ad-aware click the Gear to go to the Settings area.

The following items should be on a green check, not on a red X.

Under the Scanning button:

Scan within archives

Under Memory & Registry, Check EVERYTHING

In Check Drives & Folders, make sure all of your hard drives are selected

Under the Advanced button, check ALL under Log detail level (this makes it easier for visitors to the Lavasoft Support Forums to see what options you have selected should you require assistance.)

Under the Tweak button...

Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

In Scanning Engine:

Unload recognized processes during scanning

Include info about ignored objects in logfile, if detected in scan

Include basic Ad-aware settings in logfile

Include additional Ad-aware settings in logfile

Include used command line parameters in logfile

In Cleaning Engine:

XP/2000: Allow unloading explorer to unload shell extensions prior to deletion

Let Windows remove files in use at next reboot

UNCHECK: Automatically try to unregister objects prior to deletion

Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom.

After running Ad-aware, you must reboot your computer. It may be necessary to run Ad-aware two or three times if you have a lot of spyware, rebooting each time in between.

Where it says,"In Ad-aware click the Gear to go to the Settings area", on the top of the Ad-aware window, there are 5 symbols, click on the one that looks like a gear.

Go to: http://sarc.com/ Scroll down and click on,"Free Online Virus and Security Check" Write down exactly anything it finds, then return to: http://sarc.com/ and do a search for what was found. Symantec usually has a removal tool and/or directions for removing. manually.

Regarding the Hard drive, check out what PCWorld offers at:

http://www.pcworld.com/howto/article/0,aid,105869,00.asp

Hope this helps!