My print cartridges are in the printer but it will not print. Tri-color print cartridge is 75 and the black print cartridge is 74xl.
Are they new cartridges?
If so, have you removed the clear plastic protection strips from the cartridge heads?
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Please try follow these steps to resolve your issue:
Are you using OEM, compatible or refilled ink cartridges? Refilled ink cartridges have a high defective rate, and they
may also damage your printer, so it is best to use high-quality print
cartridges. OEM and certain brands of compatible print cartridges (such as MSE
brand:
http://www.dependablesupplies.com/search.php?search_query=MSE&submit_search=Search)
are the best choices.
I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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not new cartridges
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