Posted on Sep 14, 2009

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I can't get my scanner to work it says try starting scan from put

HP Photosmart Premium how do I scan????

BLANA Sep 14, 2009

But my printer/scanner is wireless. But my printer/scanner is wireless.

1 Answer

elig1000

Expert 112 Answers
Posted on Sep 14, 2009

elig1000

Expert

Joined: Jul 30, 2009

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First you have to load the scanner (twain driver). Then load the scanning software. Then plug the printer/scanner into the usb port on the pc. The pc should then recognize the scanner. You might have to turn your pc off then on again to recognize the scanner. Then try to open the scanning software on your pc and put the document on the scanning glass and press the aquire/scan button on the software. Hopefully, that should work.

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