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kimberly stringhill Posted on Sep 18, 2019

My shark sweeper has suction when I lift up the wand, but when I put the wand back in place the rotator bar on bottom goes around but wont suck up

1 Answer

Dwayne Evans

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  • Contributor 10 Answers
  • Posted on Sep 22, 2019
Dwayne Evans
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Joined: May 28, 2010
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Check to see if something has not stopped it up. On the bottom of beater bar attachment there is a access plate.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Mar 10, 2009

SOURCE: loss of suction bissell vacume

Under the red flap in the water resevoir, there is a small screen. Pop that screen out and clean it. It is probably blocked with hair. I took my entire machine apart trying to fix this problem and I finally saw that screen. I cleaned it out and my machine works like new now.

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Anonymous

  • 1 Answer
  • Posted on Aug 11, 2009

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

A Miller

  • 8404 Answers
  • Posted on Dec 11, 2009

SOURCE: No suction - Infinity Shark Vacuum NV31C

You might try sucking the sose out with another vacum from the wrong way. You might be able to remove the hose and push a broom handle or stiff wire through. If you have compressed air available, you could try that, outside.

Im sure you have a clog and if you remove it, you will be back in business.

Thanks for your interest in FizYa.com

Anonymous

  • 167 Answers
  • Posted on Apr 22, 2010

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Ironfist109

Iron

  • 3018 Answers
  • Posted on Jun 18, 2011

SOURCE: On my DC18 there is

  • I actually answered a question just like this the other day. On the DC18 the switch is automatic. When the vacuum is upright the suction is automatically to the hose.
  • When you tilt the handle back the suction is automatically to the floor.
  • If you took things apart and cleaned them and have no suction through the hose when the vacuum in the upright position then this is a manufacturers defect.
  • The way I know this is for the other persons issue I called Dyson directly because I wanted to see why I could not see a switch and they told me there was none, it was automatic.
  • Here is the good news. Dyson offers a full 5 year warranty and the DC18 has only been out for 4 years. So every DC18 on the market is still under a full warranty.
  • What Dyson told me is this. Contact Dyson and they will see if their is a repair center near you and if so then you can drop it off there for a 100% free warranty repair.
  • If there is no repair shop in your area then they will ship it both ways and repair it 100% free on Dyson.

  • Here is there contact information.
  • Here is the link to choose the country should you be outside the USA. http://www.dyson.com/ If you choose that link the when the page loads got to the lower right of the screen to the fine print and click on "contact us" and the information will show up.
  • Here is the USA information http://www.dyson.com/contact/default.asp
  • Dyson Inc.
  • 600 W. Chicago Ave
  • Suite 275
  • Chicago, IL
  • 60654

  • Dyson Helpline:
  • 1-866-693-9766

  • The Dyson Helpline is available 7 days a
  • week during the following times - Central Time
  • Monday-Friday: 8am - 8pm
  • Saturday: 9am - 3pm
  • Sunday: 10am - 2pm
  • I would just give them a call. They seemed friendly enough to me. For the record the lady I helped before confirmed to me they did perform a warranty repair free for her.
  • Hope this helps and thank you for using Fix Ya

Regards, Tony

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You might try sucking the sose out with another vacum from the wrong way. You might be able to remove the hose and push a broom handle or stiff wire through. If you have compressed air available, you could try that, outside.

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