Dyson provides a 1 year warranty. You should get it serviced under warranty before it expires.
The Dyson Helpline is available during the following times (CST):
Monday - Friday: 8am - 8pm
Saturday: 9am - 6pm
Closed on Sunday
1-866-MY-DYSON
(1-866-693-9766)
[email protected]
Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL
SOURCE: the romba 4150 vacuum is not getting charged and
Seems like a bad battery. The Roomba detects that there is a battery present so the battery must be at fault.
SOURCE: Each time I vacuum, animal
Hi there,
Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:
http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US
If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Customer Service
SOURCE: my handheld dyson won't charge but when I hold the trigger the lights come on?
Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica
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