You probably purchased a different region dvd. there is a code breaker for your dvd but it will stay on that code that you place in. ebay sells multiregional dvd players. and ebay also sells the codebreakers. look under multiregional dvd and search for the listing
If you are limited by the dvd region code, you can get a dvd copy without region code so that you could play it on your dvd player, You could tryLeawo DVD Copy to remove the dvd region code and get a dvd copy.
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