You will need to clean the catch out that is located in front of the pump. Sounds just like it is full of lint or has something clogging it restricting the water from draining. This is where the humming comes from. If you take the bottom panel off. You can see the catch. Just open and clean out.
Hello &
Welcome to FixYa
F02 is a drain error in your Kenmore washer, if
the unit is unable to drain then after 4 minutes it will display sud and then
F02. The first thing that should be done is cleaning the drain hose and the
drain pump filter, you can take out three torx screws from the bottom front
panel and then clean the area completely, lift up the cap to clean the filter.
If the error returns then check the drain pump if it is not working then
replacing the pump is recommended repair. Please get back to me if you have any
other questions.
Kevin
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