My dyson hot and cold fan is displaying code C2 and won't turn on or off

Defective PCB most likely.

The machine is too cold. Increase room temperature to 5°C or above before restarting machine.

http://www.dyson.co.uk/support/am10/am10-white-silver/my-machine-is-not-working/my-machine-displays-an-f1-f2-f3-f4-or-code-

Hi Nigan, it's Jack at Dyson.

If your Dyson Hot + Cool fan heater is displaying an E8 error code, you may need to reset your machine. To do this, just switch off and unplug your machine from the outlet for at least 30 seconds. Once you've done this, plug the machine back in and test it - the error code should have cleared.

If you're unable to reset your machine, please contact the Dyson Customer Helpline directly so we can provide further assistance. If a repair or a replacement part is needed, we can confirm if this is covered under your Dyson warranty. When you have your machine easily to hand, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Fan motor has likely failed.

Hi William, it's Jack at Dyson.

If your Dyson AM05 Hot + Cool heater displays an E5 error code, you should be able to reset this without difficulty. Just turn off the machine using either the remote or the control on the base, then unplug it for at least 30 seconds. Once you've done this, plug it back in and re-test. The issue should be resolved.

I you continue to see the E5 error code after trying this please get in touch directly so we can provide further assistance. If we're not able to resolve the issue over the phone with some simple troubleshooting checks, we should be able to help under your 2-year Dyson warranty.

You can reach our experts directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi there, it's Jack at Dyson.

If your Dyson Hot + Cool heater is displaying an E7 error code, we will need to take some further details via our Helpline to resolve this for you.

When you have your machine to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so we can provide assistance.

We'll look forward to speaking with you.

Hi there, it's Jack at Dyson.

It sounds like your heater is shutting off because the ambient temperature is higher than or equal to the target temperature you've chosen (shown on the LED display on the front of the machine):
The heater's intelligent thermostat is engineered to turn the machine on only when needed when the ambient room temperature drops below the target temperature. However, we're happy to help you make sure your heater is working as intended. Please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi Frank, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your Dyson Hot + Cool fan heater. I'm not sure from your question if your machine isn't running at all, or if it's displaying an error code. However, there are a couple of quick troubleshooting steps you can try.

If your AM05 is displaying an error code, we'd recommend unplugging it for the wall socket for 30 seconds before testing it again. This should reset the machine.

However, if your AM05's LED display lights up as normal, it may not be coming on because the thermostat's target temperature is set lower than the current ambient temperature. Try raising the target temperature degree by degree using the remote or the controls on the base. You should find it will come on once you've set it to heat the room to a higher than ambient temperature.

The Getting started guide I've attached may help, but if you'd like any additional advice from our experts you can reach us on 1-866-693-9766 (US), 0800 298 0298 (UK), 1-877-397-6622 (CA).

Inside the electric field there is an insulations tape inside the coil in a most white or black colored tape where these temperature fuse is broken or also fuse in the powercable

Hi there, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 25 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 25 degrees. The heater will only turn itself on if the temperature drops below 25 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).