Thomson TFR725 Fridge not cold. Brand new unit: freezer freezes but the fridge does not get cold. Nothing in unit to block air flow. If there's an easy fix it would save trouble of returning. Tks.

Make sure your filters are clean also nothing blocking air flow check and clean front vent

Hi Reginald

Most refrigerator / freezer units chill the fridge area by venting some fraction of the very cold air from the freezer into the fridge compartment through a channel that has a mechanical air valve in it. In this way, it can control the chilled air flow, and aim for the set temperature, all the way down, in some cases, to freezing, or even colder, on the fridge side.

That vent unit, depending on your model, sill be somewhere in the wall that separates the freezer from the fridge. What can happen is that moisture condenses into the louver that slides to control the airflow, it freezes, and then system is stuck, since it's cold on the freezer side, and this keeps the louver frozen stuck. If that is the case, shutting the unit off for a while may recover function, though getting it to where ice is melting in an interior wall may be more risk of food spoilage than you'd want. Otherwise, use a search engine to look for 'how to test freezer / refrigerator vent in make/model', and you'll likely come across all sorts of youtube and step-by-step tutorials.

Good Luck!

D

its either the defrost heater or defrost thermostat or the defrost timer has gone bad and the evaporator is iced over,HINT: (you will see the inside rear panel in the freezer has frost on it) and the evaporator fan cannot blow cold air over the iced up coils in which case soon the freezer will start to seem warm too,if this isnt the case then its the damper vent door located between the freezer and fridge compartment that opens and closes to throttle cold air into the fridge from the freezer,sometimes they freeze shut from condensation or the door hinge breaks and it can jam shut,also if theres excessive water dripping into the fridge from the top it can be a plugged drain hole and water blocks cold air flow,also make sure the evaporator fan beneath the evaporator coil in the freezer is operating when the units running or cold air wont be pushed into the fridge either

First check the simple things. Check to condenser grill and make sure the air flow is not blocked by lint, etc. And then make sure that nothing is blocking the cooling tubes between the freezer and refrigerator. I think the Baumatic has a fan pulling the cold air up from the freezer compartment into the fridge, if that isn't working, the freezer would be fine, but the fridge would be to warm.

the freezer should be arond -20 degrees celcius and the fridge aroud 5 degrees celcius
There could be a problem with air flow
the fan in the freezer has probably stopped or the air flow into the fridge is probably blocked
You could have a defrost problem. this would allow ice to build up in the freezer blocking off ai flow.
A technician can help you with that

Classic symptom of: the connection passageway between the freezer and the fridge compartment
has closed off - usually due to ice buildup - or something clogging/blocking the passageway.
Your Refrigerator works by releasing cold air into only the freezer, then this cold air passes thru
a passageway into the fridge compartment to cold (but not freeze) the fridge compartment contents.
If this passageway is blocked, then just the freezer works, and cold air never makes it into the
fridge compartment. In the old days, you'd be told to defrost your freezer, since the blockage
was ALWAYS caused by frost buildup. Today, we have frost-free freezers, and your freezer may
simply have too much stuff inside - there has to be some room to allow some air flow around
items in the freezer, and whichever item is blocking the air passage to the fridge compartment -
just move it away from the passageway opening.

Either the freezer continues to freeze up (most likely due to low refrigerant, due to a leak), or there is an obstruction between the freezer and the refrigerator (refrigerators get their cooling from the freezer).

Given that it works after you defrost it, I'm going with low gas. Call a professional to see if the leak can be fixed. If the unit is more than 10 years old, just get a new one.

Difficult to properly diagnois with such a brief description, but try the following as a good first step at correcting the problem. Reset the freezer and fridge thermostat settings at the factory default. Also, check the freezer section to make sure nothing is blocking the cold air supply vent into the fridge, do the same on the fridge side too.

Normally is the freezer is working fine, and the fridge is warm, it can be due to either a blockage of the cold air cross vent by items in either the freezer, fridge, or both, preventing proper cold air flow from the freezer into the fridge. Also, check to see if the cold air vent is not frozen or obstructed, with a fashlight (you;ll need to remove stuff from fridge and freezer to make this possible to check.

If the vent is not obstructed and you can clearly feel cold air passing from the freezer into the fridge, it is possible that the cold air vent control has ceased operating properly and needs to be replaced. Usually though this type of problem is caused by people over stuffing things into the freezer section and blocking the cold air cross over vent. Hope this helps.

due to lots of moisture in the air or high humidity it creates extra frost in the freezing unit this creates blockage in the air flow once the ice crystals build up. the freezer is what keeps the fridge at the normal temperature if the air flow between the two are blocked in the ducting then the fridge temperature will rise the best way to solve this is to open the freezer take out the 4 screws in the back panel tilt the panel forward and blow it with a blow dryer till the ice chunk has melted its a good idea to use a towel and on the top self of the fridge to obsorb excess water this can be kinda messy. or you can unplug your fridge for about 6 or so hours. good luck hope i helped. :)

This model uses the cold air from the freezer, defrost complet unit for 24hrs, turn back on and it should work ok. Regards Advisor