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Posted on Sep 13, 2009
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Sony Cyber Shots camera, turn the power off and on again problem

My daughter's camera isn't working. It has a full battery. When you turn it the screen says "Access" then makes sounds and then "Turn the power off and on again". You can view the pics on the disk but that's it.

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  • Posted on Oct 21, 2010
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Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

?· Turn off the camera.

?· Remove the battery pack.

?· Press and hold the power button for 30 seconds.

?· Allow the camera to remain without power for 60 seconds.

?· Reinsert the battery pack.

?· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

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