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Pushing the button for the element will turn on the inner element at level 5. Before adjusting the level (so while the level indicator is still blinking) press the little circle on the right side of the controls for that element. The circle should light up. Now press the UP control for that element, and the level indicator should stop blinking. Now the outer and inner elements are both heating up. Adjust temp level to desired setting.
is this a common occurance or a one time thing? if it's common the cooktop might not be wired to the supply correctly causing th phases to be unbalanced drawing too much current from one phase instead of both evenly ish. you'd have to meter it out to see but if you aren't knowledgable with electrical stuff get an electrician to check it if it only happened the one time and isn't anymore probably don't need to worry about it
I am sure there is one to download but did not found anything with google...
If search engines are no help, just ask some deep web specialists, e.g.
http://manualfox.com - this is a manual search agency and if they don´t
find it, it does not exist in the Internet.