You didnt specify your fone model and make..
well.. the general help plan still is >>
1) search for the RESET CODE for you fone at internet
it might take a time to find
2) simply write the RESET code on main screen (where u are taken when fone loads)
3) your fone will get reset, and itts setting restored.
4) may be it will resolve the issue..
5) if not,, then claim the warranty ... if no warrany there, then get its software RE-FLASHED.
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