Print error Oxc18a0001

SOURCE: my HP Photosmart D7260 is not printing pictures

Ok! You didn't tell me how old is the printer, what type of paper and what size you tried to print so I'll do my best to help.

Please note:

• The photo paper cassette cannot be installed when printing on paper loaded in the in tray.
• The 7260 printer support 5x7 media only when printing from a computer with the printer software installed.

Loading 5 x 7 inch paper in the HP Photosmart 7260 printer

1. Lift the main cover of the printer, and slide the paper width guide as far to the left as it will go.
2. Lift the Out-tray and place a stack of paper in the In-tray.
   • Load the paper with the side to be printed facing down.
   • Load paper in the portrait orientation with the shortest edge feeding into the printer.
   • Do not use too much or too little paper. It may be difficult for the printer to pick up a sheet of paper when there are only one or two sheets in the in tray.
   • Use one type and size of paper at a time. Do not mix paper types or sizes in the In-tray.
3. Push the paper into the printer as far as it will go without bending.
4. Lower the Out-tray.
5. Adjust the paper width guide to fit snugly against the edge of the paper without bending the paper. The paper width guide holds the paper straight as it feeds into the printer.
6. Close the main cover.

Load 4 x 6 inch (10 x 15 cm) photo paper in an HP Photosmart
Use the photo cassette to load 4 x 6 inch (10 x 15 cm) paper. To print borderless photos, use 4 x 6 inch photo paper with a 0.5 inch tab (10 x 15 cm with 1.25 cm tab). This allows the photo to print without borders on three sides and with a small border on the bottom edge that can be torn off.
HP does not recommend printing borderless photos on plain paper. Also, remove any paper from the In tray before inserting the photo cassette into the printer.
1. Lift the top cover of the printer and remove the photo cassette from the sheath.
2. Place up to 15 sheets of photo paper in the photo cassette with the side to be printed facing down. For tabbed paper, insert the paper so the tabbed end goes into the cassette first.
3. Lift the main cover.
4. Slide the paper width guide all the way to the left.
5. Lift the Out tray and remove any paper that is in the In tray.
6. Line the photo cassette up with the far right edge of the In tray.
7. Gently slide the photo cassette into the printer until it snaps into place.
8. Lower the Out tray.
9. Slide the paper width guide to the right until it cradles the photo cassette, then close the main cover.
If the Out of Paper message appears on the computer and the product stops picking up or feeding paper.
Step one: Reset the product
1. Without turning the product off, remove the power cord from the back of the product.
2. Wait 30 seconds and then plug the power cord into the back of the product.
3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
3. Tap the stack of paper on a flat surface to align the edges.
4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
1. Open a document in the program being used to print.
2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
3. Click the Paper/Quality tab.
4. Choose the appropriate paper size from the Size is drop-down menu.
5. Choose the appropriate paper type from the Type is drop-down menu.
6. Click OK and then click OK again to print the document..
7. If the issue is not resolved, continue with the next step.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
Step four: Clean the rollers
1. Turn off the product and unplug the power cord.
2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5. Close the access door and plug in the power cord.
6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
If your product is less than a year old, don't worry, HP can trace the product when you provide the model and the serial number and will help you if it is in warranty. No prove of purchase required.

SOURCE: HP Photosmart D7360 - Oxc18a0001 Ink System Failure

I had the same problem and this is how I fixed it... It is hard to get the cover off (and it's not the top cover, but the one on the right side as facing), but once you do follow the directions below.

- Turn off power and unplug from power source.
- Open right side of printer (looking at the front).
- Disconnect by pulling gently, both white flat ribbon cables off the main circuit board.
- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
- Unplug power source.
- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
- Plug in power source and turn printer on (Printer preparing occurred).

SOURCE: hp photosmart d7200 erro Oxc18a0001

Filling your cartridge with non-HP ink won't cause an error. There are basically two reasons for ink system failure, The cartridge is no good or the ink system has failed. Some of these machines can be reset. But, try replacing cartridge first.

SOURCE: HP Photosmart D7260 Ink System Failure Error

1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Print a Self Test to verify product is functional.
9. Reconnect the USB cable, and try to print from the computer.
10. If the error is still there replace the unit


1. Get the unit into the “Support Menu” by following the steps below
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
14. If the error is still there, or reoccurs replace the unit.


Good Luck

SOURCE: Photosmart D7260 Printer: will not print black....

Hi,

Please replace the Black print cartridge and check.
usually when the ink in the ink in the cartridge is low this is the issue