My OneTouch III Mini Edition doesn't show up on my computer. It says is in the computer but it doesn't show nor can't I open it.

If your external harddrive came with software, you may want to reinstall it. If not you may have to go the the website for the Maxtor One Touch 3 and download the driver for the unit.

You may also want to open the device manager and check to see if your usb port is having trouble. More than likely it is the driver itself>

I have one as well running along with a PC. PCs and Macs are formatted differently. Go to www.maxtor.com and create a search for reformatting from a Mac to a PC with your Operating System in the search as well. Should have no problems after doing that. It will tell you and or show you where and how to reformat.

I’m happy to help further over the phone at https://www.6ya.com/expert/phillip_293d34ebcf028794

Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

I have a Maxtor Ext HD myself. Maxtor has a website. Try www.maxtor.com or Google it and you will find their web site. Then search for your HD and do a search for the download of the drivers needed for your HD

I’m happy to help further over the phone at https://www.6ya.com/expert/phillip_293d34ebcf028794

Software downloads are available from the Seagate support site. Here is a link to the download page for Maxtor OneTouch III family.

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
Mike

Software downloads are available from the Seagate support site. Here is a link to the download page for Maxtor OneTouch III family. It should provide the latest version of all software that came with the new unit.

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
Mike

Software downloads are available from the Seagate support site. Here is a link to the download page for Maxtor OneTouch III family. It should provide the latest version of all software that came with the new unit, including "Updated software to run in Windows Vista. Also can be used in case the original software that was preloaded on the drive has been erased."

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Hope it helps!
Mike

Try THIS link..

Hi,

Here is the link to download the software for the Maxtor Onetouch III

OneTouch III USB
OneTouch III FireWire 400/USB (all models other than ones starting with FA)

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-maxbu-vista&vgnextoid=c42f69a859d63110VgnVCM100000f5ee0a0aRCRD

Or

OneTouch III FireWire 800
OneTouch III Turbo
OneTouch III FireWire 400/USB models starting with FA

Use this :

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-emc-vista&vgnextoid=b6623428ab622110VgnVCM100000f5ee0a0aRCRD

Good Luck.

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Instal cd with maxtor programs on comp.