Microsoft Wireless Laser Mouse 5000 Logo
Posted on Sep 11, 2009
Answered by a Fixya Expert

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Microsoft Laser Mouse 5000 stopped working altogether

The mouse had been working fine, then every once in a while it would quite working. Now it doesn't work at all.

Reinstalled software and device manager says it's working properly.
Not!

The keyboard and mouse use the same device and the keyboard works fine.

1 Answer

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  • Expert 8,637 Answers
  • Posted on Dec 21, 2009
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Make sure the batteries are good and then follow these instructions.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

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