Check the drain line for kinks or obstructions. You can take a flashlight, remove the hoses from the pump and look into the suction port of the pump. Check for anything clogging the pump. (like the occasional stray sock). Also check the pump impellers for broken or missing blades and ensure that the pump impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective and will need replaced. Hopefully it is just a clogged pump or drain line. Hope this helped and best wishes.
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