I have a maxtor one touch 500g and cannot seem to sort out the problem. The maxtor information shows up on my laptop, but will not open up. I have lots of photos and information on and would love to know how I can retrieve that info. What do I do here?
First, recover your files. You will need to use hard drive deleted photo recovery program like Asoftech Photo Recovery, you can follow this video to recover deleted photo
http://www.youtube.com/watch?v=sNxApz_PBW8
I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.
After you get back your files, you can then format the drive and reinstall your system.
You can try Maxtor hard drive data recovery software to help you get back your precious photos, video, files, etc.
Try connecting it to another computer. If you can open up the Maxtor on this computer then backup your data.
Then connect the Maxtor to your laptop and format the Maxtor, it should return to normal unless it is faulty.
NOTE formatting the Maxtor will delete your files.
The Maxtor adapter case could be faulty. try removing the hard drive from the case and connect it to an USB hard drive adapter and then connect it to a working computer. If you are lucky you maybe able to retrieve your files, if not you are out of luck.
There are companies that can retrieve data from faulty hard drives BUT it will cost you an arm and a leg for their services.
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I've tried hooking the Maxtor up to another computer, no result. It shows that it is there, but I cannot open the hard drive to view anything. My Maxtor just stoped working for no reason.
deonthompowell
Deon
you can recover deleted photos from hard drive with Asoftech Photo recovery program, download it fromhttp://www.asoftech.com/apr/
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