Hey you should try finding an exact replacement for this ilo hdtv. If you have your model number for your ILO hdtv you can go to a website like
http://www.remotecontrolscenter.com and look through their catalog for a new replacement remote control, which is the exact same remote you got in the box with your ILO TV and should work right out of the box, unlike most universal remote controls. If they can't help, there are alot of other major replacement remote companies out there! Hope I helped!
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