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This is the cartridge color problem, if you've refilled the cartridge, there must be proportion problem (magenta/yellow/cyan), or if you print dark colors like green or blue (which uses cyan and yellow mostly) and never use the red or other color (magenta and black), cyan and yellow might have finished up. If you can refill it proportionately, go ahead, but i would suggest you to purchase new cartridges and install.
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generally this is due to your ink cartrige not having enough of the cyan or yellow to produce accurate colors. that or the print heads need to be cleaned on the cartrige. you can clean them with a cotton swab and some rubbing alcohol.
if all else fails replace yoru color cartrige with a new one.
Sounds like your cyan print head is clogged. You can try to get it flowing yourself by rubbing the print head with a wet paper towel. If you press the print head on a dry paper towel you should see three distinct lines of color. If you still don't see the cyan, try letting the print head rest on the wet paper towel on a surface that ink can be cleaned up from or one you don't care about staining. If the cyan still won't flow, you should go back to where you purchased it and return it for a new one.
disregaurd any prior solutions in cleaning any contacts. that model doesnt have an electrical contact to clean. there are little magnets inside each color and black cartrige that work off a float mechanisim inside each one. when the levels get low the magnet indicates to the printer it is empty. unfortunately for you this stylis model as with all brother model printers wont work even if the color your setting up in the properties or settings feature are set to black and the black is full. its the companies way of forcing you into buying new ink. be aware though that my brother catriges cost 78.00 for the 3 color and one black set. i found these cartriges online through ebay but with one more additional black cartrige for a total of 5 not for ,for a total cost of 13.11 with free shipping. sounds too good to be true but for 13.00 it was worth a try. i have now purchased several 5 packs from them and couldnt be happiere.
Hi, this printer color cartridge contains all colors in one. So if you can print with one color means that the whole cartrige is ok but one or more colors ended. And you should had a low ink message on screen if it was genuine HP. Best thing to do is to go and buy a new one cartridge and see how it will go. This cartridge is green color.
Just replaced the blue (cyan) colour cartrige in my Samsung laser printer but it just comes out a light red colour!, help i followed the instructions to install my new carridge
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