SOURCE: I can't reset by keypad on my cannon gun safe electronic key pad
Hi,
First I would try the original numbers to see if you did change it. If the original numbers work then you need to start over. If they don't work then the new numbers you installed are there and you need to figure out what you punched in not what you meant to punch in.
Hope this Helps,
RSMITH972278
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SOURCE: I have a gun safe
well the good news is that the door is open and not locked closed --- do not close the door until the problem is for sure fixed. on the inside of the door there should be a access panel that is held on by some screws,, remove the screws and panel. now depending on the make and model of the safe there are a few things that could have happened here. there is a chance that a re-locker has failed and jammed the linkages from moving. ( NOTE : the dial should not turn until the handle is in the locked position ). now if you look at the bolt linkages ( top,bottom,and sides ) make sure that none of the bolts have jammed up against the exit holes of the metal of the door. lubricate all linkages using a silicone or teflon based lubricant. the next thing to check is to make sure that the bolt from the combo pack is not broken and jamming up the handle linkage. there are not many things that can go wrong with the safe -- it is all just a bunch of levers and linkages and it has been my experience ( working as a locksmith for 18 years ) that this problem is a binding issue. again,, I cannot stress it enough to make sure you do not close the door until the issue is fixed and you have tried the combo several times and simulated a open and close ( handle lock and un-lock ) test.
if after all this you are still having issues - it is well worth the service call to have a locksmith stop by and service the safe, this will insure that the safe does not lock you out.
c...
SOURCE: My Gun Safe will not
there are a few things that might have happened,, one thing is that the battery is almost dead and does not have enough power to fully retract the locking bolt, or the bolt motor itself has failed and is not pulling the bolt back far enough to let the handle move, or the bolt is dragging, or a broken drive gear. all these are very common problems and in the lockshop that I worked at we would get 2 of these calls a week.
there is one thing that you can try before you call a locksmith to come out and try and get it open. IF it is not bolted to the floor : try and gently lay the safe down on its side ( hinge side twords the floor -- door facing you ), now with the help of a helper,, have them hold the top or bottom of the safe about 5 inches off the floor and you type in your combo, just as the combo is finished and you know that the ' clicking ' sound is about to click, have them drop the safe to the floor,, the timing has to be perfect and this may in fact let the bolt fall back into the combo pack enough to open the door,, turn the handle quickly and open the door. if this works ( 1 in about 100 ) then set the safe upright again and with the door open lubricate all moving parts / replace the battery and test the lock 15 times ( do not close the door until you have tested the system many times ).
if this does not work then call your local locksmith ( safe tech ) and have them come out to service the lock. ( they most likely will need to drill a small hole under the dial and move the bolt out of the way and replace whatever has broken ).
c...
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